Agent skills by forcedotcom, page 6

Confirm the customer's WhatsApp Business Account is shared with Salesforce on Meta's side.

forcedotcom/sf-skills

Orchestrator skill for enabling CMDB (Configuration Management Database) end-to-end in Service Cloud ITSM against a production or sandbox org.

forcedotcom/sf-skills

Create and activate an IT Service Employee agent as a Next-Gen Authoring (NGA) native agent from an ITSM Employee agent template's Agent Script, via the Salesforce CLI (sf): read the template, check…

forcedotcom/sf-skills

Create and activate the IT Service Fulfiller agent as a Next-Gen Authoring (NGA) native agent from the shipped ITSM Fulfiller template's Agent Script, using the Salesforce CLI (sf): read the…

forcedotcom/sf-skills

Top-level interactive coordinator for Employee Service (ITSM) channel setup.

forcedotcom/sf-skills

Enable Swarming for Employee Service (ITSM) in Salesforce — the Salesforce Go feature service-cloud-swarming that lets IT Desk agents pull in subject-matter experts to collaboratively resolve…

forcedotcom/sf-skills

Configure the embedded Agentforce Employee Agent so it replies inside the Microsoft Teams ITSM custom client ('Salesforce Employee Assist' / 'Ask AI Agent').

forcedotcom/sf-skills

Configure the "Set Up Salesforce IT Desk" checklist for Microsoft Teams Employee Service (ITSM) — the fulfiller/agent side, covering app enablement, marketplace install guidance, user access…

forcedotcom/sf-skills

A skill your agent uses to Upgrade Einstein Bots into Agentforce agents end-to-end in a single pass, orchestrating per-bot Agent Spec generation, planner reconciliation across bots…

forcedotcom/sf-skills

A skill your agent uses to set up Salesforce Consumer Goods (CG) Cloud Mobile Sync end-to-end for the Sync Management App managed package — it runs all three acts in order (Act 1 Setup Sync, Act 2…

forcedotcom/sf-skills

Configures DevOps Center pipeline testing infrastructure: enables a test provider so its suites become available, re-syncs a configured provider to pull in new suites, or creates a quality gate with…

forcedotcom/sf-skills

Recommends and manages DevOps Center test suite assignments for pipeline stages.

forcedotcom/sf-skills

ALWAYS USE THIS SKILL to assign permission sets to org users.

forcedotcom/sf-skills

A skill your agent uses when a Salesforce Administrator needs to create OR maintain an institutional hierarchy for Education Cloud by parsing organizational structure from a PDF, URL, text, or CSV.

forcedotcom/sf-skills

A skill your agent uses to set up and configure the Education Cloud Student Recruitment Agent (SRA) — the packaged Agentforce agent (namespace sturecruitment) that answers admissions FAQs, captures…

forcedotcom/sf-skills

A skill your agent uses to determine whether a Lightning Web Component (LWC) is accessible and meets WCAG accessibility guidelines.

forcedotcom/sf-skills

A skill your agent uses to analyze a Salesforce Aura component bundle (.cmp, .app, .evt, .intf, Controller.js, Helper.js, Renderer.js) and produce a framework-agnostic migration blueprint (PRD.yaml…

forcedotcom/sf-skills

A skill your agent uses to run a visual-craft audit of a rendered UI and produce an evidence-grounded Craft Report across Useful, Usable, Reliable, Coherent, and Well-Crafted.

forcedotcom/sf-skills

Design a Field Service Mobile Data Capture Flow from either a natural-language description OR a PDF/image of an existing paper form.

forcedotcom/sf-skills

Derive a Field Service mobile app color scheme from a brand source (URL, hex codes, brand-guide paste, or color description), validate WCAG AA contrast in both light and dark mode, and apply the…

forcedotcom/sf-skills

ALWAYS USE THIS SKILL to retrieve metadata from an org to your local project with sf project retrieve start.

forcedotcom/sf-skills

A skill your agent uses when the user wants to retrieve or update Organization-Wide Default (OWD) sharing settings for Salesforce objects.

forcedotcom/sf-skills

ALWAYS USE THIS SKILL for anything involving Salesforce Archive (also called Trusted Services Archive) — search, view, unarchive, analyze, mask, and erase (RTBF) archived records via the Archive…

forcedotcom/sf-skills

INTERNAL USE ONLY — invoked by service-de-headless-channel-configure.

forcedotcom/sf-skills

Reads and toggles the master Incident Management setting on a Salesforce ITSM org — the org-level switch that turns Incident Management on or off.

forcedotcom/sf-skills

Debug and diagnose Microsoft Teams for Employee Service (ITSM) configuration failures — run a pass/fail validation checklist against the org and report exact remediation.

forcedotcom/sf-skills

Build, edit, and deploy Salesforce Data Capture Flows (processType DataCaptureFlow) — Field Service mobile / offline forms.

forcedotcom/sf-skills

Designs service objectives for a Salesforce Field Service scheduling policy via a structured trade-off interview.

forcedotcom/sf-skills

Deploy the deterministic half of Einstein Pre-Work Brief on Field Service Mobile to a target org — prompt template, Lightning Data Service, licenses and permission sets, the Work Order layout field…

forcedotcom/sf-skills

Set up Voice to Form on Field Service Mobile end-to-end against a Salesforce org, covering both variants: Voice to Record Edit (voice-fills any record-edit screen) and Voice to Form Data Capture…

forcedotcom/sf-skills

Designs the work rules for a Salesforce Field Service scheduling policy — the hard filters that determine which resources and time slots are eligible for an appointment.

forcedotcom/sf-skills

A skill your agent uses to create, generate, or validate Salesforce Custom Setting metadata.

forcedotcom/sf-skills

Generate AgentforcePlatformTracingSettings metadata to enable or disable Agentforce agent execution trace spans flowing to Data Cloud.

forcedotcom/sf-skills

Generate EventSettings metadata to enable or disable Platform Tracing (TraceSpanEvent publishing) in Event Monitoring.

forcedotcom/sf-skills

End-to-end Incident SLA setup for Service Cloud ITSM — creating a MilestoneType, an Incident-scoped SLA Policy (SlaProcess), attaching a Milestone with criteria, and wiring an Entitlement so…

forcedotcom/sf-skills

Configure the "Set Up Salesforce IT Service" checklist for Microsoft Teams Employee Service (ITSM) — the employee side, covering app enablement, marketplace install guidance, user access assignment…

forcedotcom/sf-skills

A skill your agent uses to set up Salesforce Field Service — Work Types, Skills, Service Territories, Operating Hours, Scheduling Policy, Work Rules, Service Objectives, Data Capture Forms, FSL…

forcedotcom/sf-skills

The entry point for building any Salesforce native mobile app on iOS or Android.

forcedotcom/sf-skills

A skill your agent uses when users need to create or configure tab-based Salesforce Custom Applications with navigation, branding, and action overrides.

forcedotcom/sf-skills

A skill your agent uses to create a Salesforce trial, developer, or Trialforce org against an already-authenticated host org, the same way a developer/Trialforce web signup form provisions one.

forcedotcom/sf-skills

A skill your agent uses when users need to create, modify, or validate Salesforce Validation Rules.

forcedotcom/sf-skills

Configure consent (opt-in/opt-out) on an Enhanced MessagingChannel so activation will accept it.

forcedotcom/sf-skills

Top-level orchestrator for setting up IT Service Management (ITSM) in Salesforce Service Cloud.

forcedotcom/sf-skills

Configures the Incident Priority Matrix for Salesforce ITSM through the sf CLI — enabling or disabling the matrix, shaping the Impact x Urgency grid that derives Priority on Incident records…

forcedotcom/sf-skills

End-to-end autopilot orchestrator for setting up Microsoft Teams integration in Salesforce Service Cloud ITSM — runs the whole flow (enable the Teams for Employee Service Go feature, register the…

forcedotcom/sf-skills