Agent skill

Product Help

by open-octo in open-octo/octo-agent

Answer questions about how to use octo, or diagnose something that isn't working, by reading the product documentation.

MITAuto-check passedWriting & Content

Install Product Help

skills CLI
$ npx skills add open-octo/octo-agent --skill product-help -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install open-octo/octo-agent product-help --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/open-octo/octo-agent.git skills-src && mkdir -p .claude/skills && cp -r skills-src/internal/skills/defaults/product-help .claude/skills/product-help && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
product-help
GitHub stars
125
Token cost
~1.4k tokens
SKILL.md length
647 words
Files
15
Skills in repo
40
Repo updated
First seen
Licence
MIT

At a glance

Answer questions about how to use octo, or diagnose something that isn't working, by reading the product documentation.

  • Works in 2 steps: Bundled docs — check the skill directory… → Online docs (fallback, and the source of…
  • The user asks how do I...
  • SKILL.md covers Documentation sources, How to answer and Example interactions
  • Reaches octo-agent.dev

What it does

Product Help is an agent skill from open-octo/octo-agent. Answer questions about how to use octo, or diagnose something that isn't working, by reading the product documentation. Use when the user asks "how do I...", "what is...", "where is the docs for...", any usage/help question about octo itself, or reports a problem — "not working", "won't start", "error", "connection refused", "daemon won't start" — by reading TROUBLESHOOTING.md.

Its SKILL.md is about 1.4k tokens, which your agent loads only when the skill is triggered. The skill folder holds 14 other files (for example `CLI.md`, `CONFIG.md` and `HOOKS.md`).

It sits in Writing & Content, covering Technical writing. It works with Model Context Protocol. The repository describes itself as: Open-source, single-binary, self-hosted AI agent — your models and data stay on your machine. A coding agent on par with Claude Code and a personal assistant lighter than… The licence is MIT.

When your agent uses it

  • The user asks how do I...
  • Where is the docs for...
  • Any usage/help question about octo itself
  • Reports a problem — not working

Example prompts

  • “how do I...”
  • “what is...”
  • “where is the docs for...”
  • “/product-help”

Workflow steps

2 steps, taken from the first numbered list in SKILL.md.

  1. Bundled docs — check the skill directory for reference files. Each is a concise, offline-readable summary; most end with a link to the…
  2. Online docs (fallback, and the source of truth for anything the bundled summaries don't cover) — the public docs site at…

What it can do on your machine

Read from SKILL.md and the folder at commit 81448b2. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    Hosts in commands or code, which the agent is likely to contact:

    • octo-agent.dev

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Product Help loads about 1.4k tokens when it runs. Until then it costs about 98 tokens; SKILL.md has 647 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~98
When it runs · the whole SKILL.md, loaded when a task matches
~1.4k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from open-octo/octo-agent at commit 81448b2, republished under its MIT licence (© open-octo). 647 words, ~1,439 tokens.

Download SKILL.mdSave it as .claude/skills/product-help/SKILL.md (or your agent's skills folder). This skill also uses 14 other files; get the full folder from GitHub.
name
product-help
description
Answer questions about how to use octo, or diagnose something that isn't working, by reading the product documentation. Use when the user asks "how do I...", "what is...", "where is the docs for...", any usage/help question about octo itself, or reports a problem — "not working", "won't start", "error", "connection refused", "daemon won't start" — by reading TROUBLESHOOTING.md.

Product Help — answer octo usage questions from documentation

You have access to octo's product documentation. Use it to answer user questions accurately. Do not guess or hallucinate features.

Documentation sources

  1. Bundled docs — check the skill directory for reference files. Each is a concise, offline-readable summary; most end with a link to the fuller online guide for depth (exact schemas, edge cases, worked examples) — follow that link with web_fetch when the summary doesn't fully answer the question, rather than guessing at the missing detail.

    • README.md — quick start, installation, basic usage, feature overview
    • CLI.md — command reference (octo, octo config, octo skills, octo workflows, octo browser, etc.)
    • CONFIG.md — configuration file format and top-level fields
    • SKILLS.md — the default-skill mechanism (embedding, precedence, octo skills) and how to write your own
    • WORKFLOW.md — contributor development workflow for octo-agent's own codebase, git conventions, PR process (NOT the octo workflows product feature — see CLI.md for that)
    • MCP.md — MCP server configuration (mcp.json, OAuth, Tool Search)
    • MEMORY.md — cross-session memory (file layout, injection) and the optional external memory-backend feature
    • PERMISSIONS.md — the permission engine (modes, rule format, per-session overrides)
    • HOOKS.md — the hooks engine (hooks.yml, event types, blocking)
    • IM.md — the IM/chat bridge (channels.yml, supported platforms, send_message/send_file)
    • TUI.md — terminal UI reference (slash commands, keyboard shortcuts, status bar)
    • WEB.md — Web UI reference (octo serve dashboard: composer shortcuts, mid-turn steer vs. queue)
    • THEMES.md — Web UI themes (~/.octo/themes/<id>/: manifest, the light/dark two-block rule, silent-failure traps)
    • TROUBLESHOOTING.md — common issues and fixes

    Read the relevant file(s) with read_file before answering.

  2. Online docs (fallback, and the source of truth for anything the bundled summaries don't cover) — the public docs site at https://octo-agent.dev/docs/, fetched with web_fetch:

    • guides/<topic>/ for narrative how-tos — e.g. guides/goals/, guides/workflows/, guides/loop/, guides/cron-tasks/, guides/browser-automation/, guides/sub-agents/, guides/expert-agents/, guides/light-apps/ (reusable HTML mini-apps the agent can author; mounted into the left nav or side panel they are octo's closest thing to plugins), guides/sandbox-the-agent/, guides/self-host/, guides/air-gapped/, guides/channels/, guides/hooks/, guides/use-skills/, guides/connect-mcp-servers/, guides/memory/, guides/memory-backends/, guides/profiles/, guides/genui/, guides/customize/ (Web UI customization overview: themes + start screen + mounted Light Apps), guides/themes/, guides/start-screen/ (customizing the new-session page: cards, hero, app shortcuts — including the built-in cards' text, which lives in the frontend's i18n and nowhere a user can open)
    • reference/<topic>/ for exhaustive lookups — reference/cli/, reference/config-file/, reference/permissions/, reference/slash-commands/, reference/tools/, reference/http-api/, reference/security/, reference/compatibility/
    • Some topics (sub-agents, expert-agents, light-apps, sandbox-the-agent, self-host) have a full guide online but no bundled summary file at all — go straight to web_fetch for those.
    • For anything neither the bundled docs nor the docs site cover (e.g. an internal design doc under dev-docs/), fall back to https://github.com/open-octo/octo-agent/blob/main/<path> via web_fetch.
Show full SKILL.md (236 more words)Show less

How to answer

  1. Identify the topic. Map the user's question to the most relevant doc file(s).
  2. Read the source. Use read_file for bundled docs or web_fetch for online docs.
  3. Quote selectively. Cite specific sections or code blocks from the docs to back up your answer.
  4. Be concise. Give the direct answer first, then optionally link to the full doc for deeper reading.
  5. Say when you don't know. If neither bundled nor online docs cover the question, say so honestly — don't make up an answer.

Example interactions

User: "how do I add a custom skill?" → Read SKILLS.md from the skill directory → Answer with the directory layout, frontmatter format, and how to trigger it

User: "what does permission_mode do?" → Read CONFIG.md from the skill directory → Explain the three modes with their behavior

User: "how do I switch to OpenAI?" → Read CONFIG.md and CLI.md → Explain octo config wizard vs. editing ~/.octo/config.yml directly

User: "my IM bot stopped responding" / "daemon won't start" → Read TROUBLESHOOTING.md from the skill directory → Point at ~/.octo/serve.log / ~/.octo/serve.pid and octo serve --status before guessing at a cause

User: "how does the loop feature work?" / "what's the difference between /loop and cron?" → No bundled summary covers this — web_fetch guides/loop/ (and guides/cron-tasks/ for the comparison) → Explain the syntax and in-session-vs-persistent distinction; don't confuse this with actually invoking the loop skill — that happens only when the user wants a task run repeatedly right now

© open-octo, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 14 other files in internal/skills/defaults/product-help of open-octo/octo-agent.

  • SKILL.md
  • CLI.md
  • CONFIG.md
  • HOOKS.md
  • IM.md
  • MCP.md
  • MEMORY.md
  • PERMISSIONS.md
  • README.md
  • SKILLS.md
  • THEMES.md
  • TROUBLESHOOTING.md
  • TUI.md
  • WEB.md
  • WORKFLOW.md

Open the folder on GitHubat commit 81448b2

Compare with similar skills

Product Help next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Product Help compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Product Help this skillopen-octo/octo-agent125—~1.4kAutomated safety check: PassMIT
Writing Docsnukeop/nuclear19k—~907Automated safety check: PassAGPL-3.0
Nemoclaw User GuideNVIDIA/NemoClaw23k—~869Automated safety check: PassApache-2.0
Agentdock User Guideuvwt/agentdock1.2k—~1.6kAutomated safety check: PassApache-2.0
Nemoclaw User GuideNVIDIA/skills3.5k—~1.2kAutomated safety check: PassApache-2.0
JavaScript Concept Fact Checkerleonardomso/33-js-concepts67k1 repos~5kAutomated safety check: PassMIT

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Questions about Product Help

What does Product Help do?

Answer questions about how to use octo, or diagnose something that isn't working, by reading the product documentation. Product Help is an agent skill from open-octo/octo-agent. Answer questions about how to use octo, or diagnose something that isn't working, by reading the product documentation.

When should I use Product Help?

Product Help fits situations like: the user asks how do I..; where is the docs for..; any usage/help question about octo itself; reports a problem — not working.

How do I install Product Help in Claude Code?

Run `npx skills add open-octo/octo-agent --skill product-help -a claude-code`. Or copy the skill folder (internal/skills/defaults/product-help in open-octo/octo-agent) into .claude/skills/product-help in your project. Claude Code loads it when a task matches its description.

How do I install Product Help in Codex?

Run `npx skills add open-octo/octo-agent --skill product-help -a codex`. Or copy the skill folder (internal/skills/defaults/product-help in open-octo/octo-agent) into .agents/skills/product-help in your project. Codex loads it when a task matches its description.

Can I use Product Help in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add open-octo/octo-agent --skill product-help -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/product-help, .gemini/skills/product-help, .github/skills/product-help and .opencode/skills/product-help in your project.

What does Product Help need to run?

SKILL.md names no scripts, command-line tools or credentials: Product Help is instructions for the agent only.

Does Product Help access the network?

SKILL.md names 1 domain. In commands or code: octo-agent.dev; the agent is likely to contact it when it follows the instructions. This is read from the text; nothing was executed.

Is Product Help safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Product Help use?

Product Help is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Product Help use?

About 1.4k tokens (SKILL.md is roughly 5.8k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Product Help?

Skills that share tags, products or a category with Product Help: Writing Docs (nukeop/nuclear, 19k stars), Nemoclaw User Guide (NVIDIA/NemoClaw, 23k stars), Agentdock User Guide (uvwt/agentdock, 1.2k stars) and Nemoclaw User Guide (NVIDIA/skills, 3.5k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Product Help?

open-octo (a GitHub organization) maintains it in open-octo/octo-agent, which has 125 GitHub stars. The repository holds 40 skills in this directory. The repository was last updated on October 9, 2026.

Source: open-octo/octo-agent on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.