Pp Trustpilot

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Trustpilot — Printing Press CLI

Prerequisites: Install the CLI

This skill drives the trustpilot-pp-cli binary. You must verify the CLI is installed before invoking any command from this skill. If it is missing, install it first:

1. Install via the Printing Press installer. It defaults binaries to $HOME/.local/bin on macOS/Linux and %LOCALAPPDATA%\Programs\PrintingPress\bin on Windows:

   npx -y @mvanhorn/printing-press-library install trustpilot --cli-only

2. Verify: trustpilot-pp-cli --version
3. Ensure the reported install directory is on $PATH for the agent/runtime that will invoke this skill.

If the npx install fails (no Node, offline, etc.), fall back to a direct Go install (requires Go 1.26.6 or newer):

go install github.com/mvanhorn/printing-press-library/library/marketing/trustpilot/cmd/trustpilot-pp-cli@latest

If --version reports "command not found" after install, the runtime cannot see the binary directory on $PATH. Do not proceed with skill commands until verification succeeds.

When to Use This CLI

Reach for Trustpilot CLI when an agent or researcher needs consumer reviews for a company by domain or name. Best fit: enriching a research narrative with a balanced recent good+bad sample, tracking TrustScore drift over time, comparing several companies in one call, or grepping synced reviews for a term (refund, chargeback) with star and date filters. Pairs cleanly with last30days for story enrichment.

When Not to Use This CLI

Do not activate this CLI for requests that require creating, updating, deleting, publishing, commenting, upvoting, inviting, ordering, sending messages, booking, purchasing, or changing remote state. This printed CLI exposes read-only commands for inspection, export, sync, and analysis.

Unique Capabilities

These capabilities aren't available in any other tool for this API.

last30days agent bridge

• top-recent — Pulls N freshest 4-5 star reviews and N freshest 1-2 star reviews for a company in one call, so agents can quote a balanced view without two separate scrapes.

  When an agent is summarizing what consumers say about a company in the last 30 days, this is the one command that returns a balanced citable sample.

  trustpilot-pp-cli top-recent thriftbooks.com --window 30d --good 5 --bad 5 --json

• agent-bundle — Returns a single JSON payload with company metadata, TrustScore, Trustpilot's own AI summary, top recent good and bad reviews, and the 5-bin rating histogram — everything an external agent needs in one call.

  If you only call one Trustpilot command from another agent, call this one. It is purpose-built for last30days-style story enrichment.

  trustpilot-pp-cli agent-bundle thriftbooks.com --json --select company.trustScore,company.numberOfReviews,topRecent.good,topRecent.bad,histogram

Local state that compounds

• drift — Week-over-week TrustScore, 1-star %, 5-star %, and review volume reconstructed from locally synced reviews. Trustpilot exposes only the current TrustScore; this surfaces history.

  Use before claiming a company's reputation is improving or declining; one query gives you the weekly trend with star-mix breakdown.

  trustpilot-pp-cli drift thriftbooks.com --weeks 12 --json

• compare — Side-by-side TrustScore, review velocity, and 1/5-star mix across N companies over a chosen window, all read from the local synced store.

  Best command for landscape analysis before recommending a vendor or writing a comparison piece.

  trustpilot-pp-cli compare thriftbooks.com bookshop.org powells.com --window 90d --json

• surge — Detects statistically significant spikes in total review volume or 1-star volume against a rolling baseline using Z-scores over locally synced rows.

  Run this before publishing on a company; a fresh 1-star surge is the headline you would otherwise miss.

  trustpilot-pp-cli surge thriftbooks.com --baseline 90d --window 7d --stars 1 --json

• search-reviews — Full-text search over synced review titles, bodies, and business replies with star, language, and date filters. FTS5-backed, works offline.

  When the question is 'what did 1-star reviewers say about refunds in the last 90 days', this is the only command that answers it.

  trustpilot-pp-cli search-reviews thriftbooks.com 'refund' --stars 1 --window 90d --lang en --json

• replies — Reply rate by star bucket over synced reviews, plus a listing of unreplied 1-stars when --unreplied is set.

  Companies that ignore 1-stars predict customer-support failure; this is the one-line audit for it.

  trustpilot-pp-cli replies thriftbooks.com --unreplied --stars 1 --json

• geo — Reviewer-country distribution over a window with per-country count, average rating, and 1-star rate.

  Use when sentiment differs by region; the country breakdown is the first signal of a localized incident.

  trustpilot-pp-cli geo thriftbooks.com --window 90d --json

• whats-new — Lists reviews that arrived since the last sync, bucketed by star rating, so an agent can poll for fresh customer feedback without re-fetching everything.

  Best for scheduled agents that want the delta, not the full archive.

  trustpilot-pp-cli whats-new thriftbooks.com --since 2026-05-01 --json

Trustpilot-native enrichment

• topics — Surfaces Trustpilot's own pre-computed topic AI summaries (e.g., 'shipping', 'price', 'condition') as JSON.

  When you need labeled clusters of what reviewers actually talk about, Trustpilot already did the clustering — this surfaces it.

  trustpilot-pp-cli topics thriftbooks.com --json

• similar-sweep — Takes the 8 'similar businesses' Trustpilot returns for a company, fetches each one's info in parallel, and ranks them by TrustScore and total reviews.

  Auto-discovered competitor set with metrics — perfect for prospecting or a competitor list you didn't curate.

  trustpilot-pp-cli similar-sweep thriftbooks.com --json

• category-top — Ranks the companies in a Trustpilot category by TrustScore (with an optional minimum-review floor).

  When you want 'best online bookstore on Trustpilot with at least 100 reviews', this is the one query.

  trustpilot-pp-cli category-top online-bookstore --limit 25 --min-reviews 100 --json

HTTP Transport

This CLI uses Chrome-compatible HTTP transport for browser-facing endpoints. It does not require a resident browser process for normal API calls.

Command Reference

companies — Search Trustpilot for companies by name and resolve to their canonical domain

• trustpilot-pp-cli companies <search_build_id> — Search for companies matching a name; returns identifyingName domains usable with reviews-fetch

reviews — Fetch Trustpilot reviews for a company

• trustpilot-pp-cli reviews <review_build_id> <domain> — Fetch a page of reviews for a company by domain (use 'reviews-fetch <domain>' from the CLI). Authenticated via...

Finding the right command

When you know what you want to do but not which command does it, ask the CLI directly:

trustpilot-pp-cli which "<capability in your own words>"

which resolves a natural-language capability query to the best matching command from this CLI's curated feature index. Exit code 0 means at least one match; exit code 2 means no confident match — fall back to --help or use a narrower query.