Support Staffing Model
mohitagw15856/pm-claude-skills
How many support agents does the queue actually need — Erlang C, computed, not 'tickets per agent' folklore.
Fallback authoring playbook for building general-purpose personal assistant agents that do not fit a more specific archetype.
Install Generic Assistant
$ npx skills add mastra-ai/mastra --skill generic-assistant -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install mastra-ai/mastra generic-assistant --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/mastra-ai/mastra.git skills-src && mkdir -p .claude/skills && cp -r skills-src/packages/editor/src/ee/workspace/skills/generic-assistant .claude/skills/generic-assistant && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "generic-assistant" agent skill from https://github.com/mastra-ai/mastra/tree/main/packages/editor/src/ee/workspace/skills/generic-assistant into .claude/skills/generic-assistant/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "generic-assistant", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/mastra-ai/mastra/tree/main/packages/editor/src/ee/workspace/skills/generic-assistantType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add mastra-ai/mastra --skill generic-assistant -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install mastra-ai/mastra generic-assistant --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mastra-ai/mastra.git skills-src && mkdir -p .agents/skills && cp -r skills-src/packages/editor/src/ee/workspace/skills/generic-assistant .agents/skills/generic-assistant && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "generic-assistant" agent skill from https://github.com/mastra-ai/mastra/tree/main/packages/editor/src/ee/workspace/skills/generic-assistant into .agents/skills/generic-assistant/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "generic-assistant", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add mastra-ai/mastra --skill generic-assistant -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install mastra-ai/mastra generic-assistant --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mastra-ai/mastra.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/packages/editor/src/ee/workspace/skills/generic-assistant .cursor/skills/generic-assistant && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "generic-assistant" agent skill from https://github.com/mastra-ai/mastra/tree/main/packages/editor/src/ee/workspace/skills/generic-assistant into .cursor/skills/generic-assistant/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "generic-assistant", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/mastra-ai/mastra.git --path packages/editor/src/ee/workspace/skills/generic-assistant--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add mastra-ai/mastra --skill generic-assistant -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install mastra-ai/mastra generic-assistant --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mastra-ai/mastra.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/packages/editor/src/ee/workspace/skills/generic-assistant .gemini/skills/generic-assistant && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "generic-assistant" agent skill from https://github.com/mastra-ai/mastra/tree/main/packages/editor/src/ee/workspace/skills/generic-assistant into .gemini/skills/generic-assistant/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "generic-assistant", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install mastra-ai/mastra generic-assistantInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add mastra-ai/mastra --skill generic-assistant -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/mastra-ai/mastra.git skills-src && mkdir -p .github/skills && cp -r skills-src/packages/editor/src/ee/workspace/skills/generic-assistant .github/skills/generic-assistant && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "generic-assistant" agent skill from https://github.com/mastra-ai/mastra/tree/main/packages/editor/src/ee/workspace/skills/generic-assistant into .github/skills/generic-assistant/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "generic-assistant", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add mastra-ai/mastra --skill generic-assistant -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install mastra-ai/mastra generic-assistant --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mastra-ai/mastra.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/packages/editor/src/ee/workspace/skills/generic-assistant .opencode/skills/generic-assistant && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "generic-assistant" agent skill from https://github.com/mastra-ai/mastra/tree/main/packages/editor/src/ee/workspace/skills/generic-assistant into .opencode/skills/generic-assistant/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "generic-assistant", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
generic-assistant- GitHub stars
- 29k
- Token cost
- ~1.1k tokens
- SKILL.md length
- 341 words
- Files
- 1
- Skills in repo
- 44
- Repo updated
- First seen
- Licence
- Custom licence
At a glance
Fallback authoring playbook for building general-purpose personal assistant agents that do not fit a more specific archetype.
- Tasks that involve Excel spreadsheets
- SKILL.md covers When to use, Agent identity template, System prompt template and Required behavioral rules to…, plus 3 more sections
- Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
- Tasks that involve Blog and article writing
What it does
Generic Assistant is an agent skill from mastra-ai/mastra. Fallback authoring playbook for building general-purpose personal assistant agents that do not fit a more specific archetype. Use this only after checking the other archetype skills (coding, spreadsheet, research, customer-support, content-writer, ops-automation). Examples include summarizing emails, drafting short answers, capturing notes, or generic personal-helper agents.
Its SKILL.md is about 1.1k tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.
It sits in Sales & Support, covering Excel spreadsheets, Blog and article writing and Customer support. The repository describes itself as: Mastra is the modern TypeScript framework for AI-powered applications and agents.
When your agent uses it
- Tasks that involve Excel spreadsheets
- Tasks that involve Blog and article writing
- Tasks that involve Customer support
Example prompts
- “/generic-assistant”
What it can do on your machine
Read from SKILL.md and the folder at commit fecbeda. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md.
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
Generic Assistant loads about 1.1k tokens when it runs. Until then it costs about 99 tokens; SKILL.md has 341 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
Its licence (Custom licence) doesn't allow us to republish the file, so here is its outline and opening line. It has 341 words (~1,120 tokens).
“Use this ONLY as a fallback. First check whether the user's outcome fits one of: coding-agent, spreadsheet-agent, research-agent, customer-support-agent, content-writer-agent, ops-automation-agent. Pick this only when the outcome is genuinely a general helper (e.g. "summarize my emails", "be my personal assistant"…”
- name
- generic-assistant
Files
Just SKILL.md in packages/editor/src/ee/workspace/skills/generic-assistant of mastra-ai/mastra.
Open the folder on GitHubat commit fecbeda
Compare with similar skills
Generic Assistant next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| Generic Assistant this skillmastra-ai/mastra | 29k | — | ~1.1k | Automated safety check: Pass | Custom licence | |
| Support Staffing Modelmohitagw15856/pm-claude-skills | 1.4k | — | ~852 | Automated safety check: Pass | MIT | |
| Persian ConversationalTronIsHere/vibefarsiui | 212 | — | ~1.5k | Automated safety check: Warn | MIT | |
| Apify Marketing Agency Databaseapify/awesome-skills | 266 | — | ~2.5k | Automated safety check: Pass | MIT | |
| Pm Feedbackserejaris/personal-corp-os | 229 | — | ~2.6k | Automated safety check: Pass | MIT | |
| Suede Ops AssessmentJasonColapietro/suede-creator-skills | 127 | — | ~3.2k | Automated safety check: Pass | MIT |
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Build a marketing agency database from Clutch.co with the Clutch.co Agency API Actor (johnvc/clutch-agency-api).
Pm Feedback
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Классифицирует пользовательский фидбек (Excel/CSV/текст) по 6 категориям, делает sentiment-анализ, кластеризацию тем, анализ трендов, триангуляцию по источникам, расчёт NPS и извлечение персон.
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Related
Categories
Questions about Generic Assistant
What does Generic Assistant do?
Fallback authoring playbook for building general-purpose personal assistant agents that do not fit a more specific archetype. Generic Assistant is an agent skill from mastra-ai/mastra. Fallback authoring playbook for building general-purpose personal assistant agents that do not fit a more specific archetype.
When should I use Generic Assistant?
Generic Assistant fits situations like: tasks that involve Excel spreadsheets; tasks that involve Blog and article writing; tasks that involve Customer support.
How do I install Generic Assistant in Claude Code?
Run `npx skills add mastra-ai/mastra --skill generic-assistant -a claude-code`. Or copy the skill folder (packages/editor/src/ee/workspace/skills/generic-assistant in mastra-ai/mastra) into .claude/skills/generic-assistant in your project. Claude Code loads it when a task matches its description.
How do I install Generic Assistant in Codex?
Run `npx skills add mastra-ai/mastra --skill generic-assistant -a codex`. Or copy the skill folder (packages/editor/src/ee/workspace/skills/generic-assistant in mastra-ai/mastra) into .agents/skills/generic-assistant in your project. Codex loads it when a task matches its description.
Can I use Generic Assistant in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add mastra-ai/mastra --skill generic-assistant -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/generic-assistant, .gemini/skills/generic-assistant, .github/skills/generic-assistant and .opencode/skills/generic-assistant in your project.
What does Generic Assistant need to run?
SKILL.md names no scripts, command-line tools or credentials: Generic Assistant is instructions for the agent only.
Does Generic Assistant access the network?
SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.
Is Generic Assistant safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does Generic Assistant use?
Generic Assistant has a licence file (the repository's licence) that doesn't match a standard licence. Read it on GitHub before reusing the skill.
How many tokens does Generic Assistant use?
About 1.1k tokens (SKILL.md is roughly 4.5k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.
What are the alternatives to Generic Assistant?
Skills that share tags, products or a category with Generic Assistant: Support Staffing Model (mohitagw15856/pm-claude-skills, 1.4k stars), Persian Conversational (TronIsHere/vibefarsiui, 212 stars), Apify Marketing Agency Database (apify/awesome-skills, 266 stars) and Pm Feedback (serejaris/personal-corp-os, 229 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains Generic Assistant?
mastra-ai (a GitHub organization) maintains it in mastra-ai/mastra, which has 28,674 GitHub stars. The repository holds 44 skills in this directory. The repository was last updated on October 10, 2026.
Source: mastra-ai/mastra on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.