Writing Documentation
rapidaai/voice-ai
Create or update repository documentation, runbooks, configuration references, and developer guidance.
Agent skill
Retellai Incident Runbook
by jeremylongshore in jeremylongshore/tons-of-skills-marketplace
Retell AI incident runbook — AI voice agent and phone call automation.
Install Retellai Incident Runbook
$ npx skills add jeremylongshore/tons-of-skills-marketplace --skill retellai-incident-runbook -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install jeremylongshore/tons-of-skills-marketplace retellai-incident-runbook --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/jeremylongshore/tons-of-skills-marketplace.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/.curated/retellai-incident-runbook .claude/skills/retellai-incident-runbook && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "retellai-incident-runbook" agent skill from https://github.com/jeremylongshore/tons-of-skills-marketplace/tree/main/skills/.curated/retellai-incident-runbook into .claude/skills/retellai-incident-runbook/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "retellai-incident-runbook", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/jeremylongshore/tons-of-skills-marketplace/tree/main/skills/.curated/retellai-incident-runbookType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add jeremylongshore/tons-of-skills-marketplace --skill retellai-incident-runbook -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install jeremylongshore/tons-of-skills-marketplace retellai-incident-runbook --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/jeremylongshore/tons-of-skills-marketplace.git skills-src && mkdir -p .agents/skills && cp -r skills-src/skills/.curated/retellai-incident-runbook .agents/skills/retellai-incident-runbook && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "retellai-incident-runbook" agent skill from https://github.com/jeremylongshore/tons-of-skills-marketplace/tree/main/skills/.curated/retellai-incident-runbook into .agents/skills/retellai-incident-runbook/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "retellai-incident-runbook", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add jeremylongshore/tons-of-skills-marketplace --skill retellai-incident-runbook -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install jeremylongshore/tons-of-skills-marketplace retellai-incident-runbook --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/jeremylongshore/tons-of-skills-marketplace.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/skills/.curated/retellai-incident-runbook .cursor/skills/retellai-incident-runbook && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "retellai-incident-runbook" agent skill from https://github.com/jeremylongshore/tons-of-skills-marketplace/tree/main/skills/.curated/retellai-incident-runbook into .cursor/skills/retellai-incident-runbook/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "retellai-incident-runbook", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/jeremylongshore/tons-of-skills-marketplace.git --path skills/.curated/retellai-incident-runbook--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add jeremylongshore/tons-of-skills-marketplace --skill retellai-incident-runbook -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install jeremylongshore/tons-of-skills-marketplace retellai-incident-runbook --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/jeremylongshore/tons-of-skills-marketplace.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/skills/.curated/retellai-incident-runbook .gemini/skills/retellai-incident-runbook && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "retellai-incident-runbook" agent skill from https://github.com/jeremylongshore/tons-of-skills-marketplace/tree/main/skills/.curated/retellai-incident-runbook into .gemini/skills/retellai-incident-runbook/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "retellai-incident-runbook", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install jeremylongshore/tons-of-skills-marketplace retellai-incident-runbookInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add jeremylongshore/tons-of-skills-marketplace --skill retellai-incident-runbook -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/jeremylongshore/tons-of-skills-marketplace.git skills-src && mkdir -p .github/skills && cp -r skills-src/skills/.curated/retellai-incident-runbook .github/skills/retellai-incident-runbook && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "retellai-incident-runbook" agent skill from https://github.com/jeremylongshore/tons-of-skills-marketplace/tree/main/skills/.curated/retellai-incident-runbook into .github/skills/retellai-incident-runbook/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "retellai-incident-runbook", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add jeremylongshore/tons-of-skills-marketplace --skill retellai-incident-runbook -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install jeremylongshore/tons-of-skills-marketplace retellai-incident-runbook --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/jeremylongshore/tons-of-skills-marketplace.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/skills/.curated/retellai-incident-runbook .opencode/skills/retellai-incident-runbook && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "retellai-incident-runbook" agent skill from https://github.com/jeremylongshore/tons-of-skills-marketplace/tree/main/skills/.curated/retellai-incident-runbook into .opencode/skills/retellai-incident-runbook/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "retellai-incident-runbook", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
retellai-incident-runbook- GitHub stars
- 2.8k
- Token cost
- ~512 tokens
- SKILL.md length
- 148 words
- Files
- 2 (incl. references)
- Skills in repo
- 3,342
- Repo updated
- First seen
- Licence
- MIT
At a glance
Retell AI incident runbook — AI voice agent and phone call automation.
- Working with Retell AI for voice agents
- SKILL.md covers Overview, Prerequisites, Instructions and Output, plus 4 more sections
- Needs RETELL_API_KEY
- With phrases like retell incident runbook
What it does
Retellai Incident Runbook is an agent skill from jeremylongshore/tons-of-skills-marketplace. Retell AI incident runbook — AI voice agent and phone call automation. Use when working with Retell AI for voice agents, phone calls, or telephony. Trigger with phrases like "retell incident runbook", "retellai-incident-runbook", "voice agent".
Its SKILL.md is about 510 tokens, which your agent loads only when the skill is triggered. The skill folder holds 2 other files, including reference files (for example `references/response-procedures.md`). Compatibility notes: Designed for Claude Code
It sits in DevOps & Cloud, covering Runbooks and postmortems and Speech recognition and synthesis. The repository describes itself as: Model-agnostic agent-skills platform with a harness-free canonical layer, verified adapters, and the ccpi package manager. Explore at tonsofskills.com. The licence is MIT.
When your agent uses it
- Working with Retell AI for voice agents
- With phrases like retell incident runbook
- Retellai-incident-runbook
Example prompts
- “retell incident runbook”
- “retellai-incident-runbook”
- “voice agent”
- “/retellai-incident-runbook”
Requirements
- A credential in RETELL_API_KEY
- Compatibility (from SKILL.md): Designed for Claude Code
- Pre-approved tools (allowed-tools): Read, Write, Edit, Bash(npm:*), Bash(curl:*), Grep
What it can do on your machine
Read from SKILL.md and the folder at commit cfae287. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves these tools, so the agent can use them without asking each time:
ReadWriteEditBash(npm:*)Bash(curl:*)Grep
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md (its code samples are typescript).
From the folder's file list and the shell code blocks in SKILL.md.
Network
Links to these hosts (documentation or services it may open):
docs.retellai.comnpmjs.com
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names these keys or tokens, usually read from environment variables:
RETELL_API_KEY
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Compatibility
Designed for Claude Code
From compatibility in the SKILL.md frontmatter.
Context cost
Retellai Incident Runbook loads about 512 tokens when it runs, and up to ~1.1k if it reads all its reference files. Until then it costs about 68 tokens; SKILL.md has 148 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
The full file from jeremylongshore/tons-of-skills-marketplace at commit cfae287, republished under its MIT licence (© jeremylongshore). 148 words, ~512 tokens.
Download SKILL.mdSave it as
.claude/skills/retellai-incident-runbook/SKILL.md (or your agent's skills folder). This skill also uses 1 other file; get the full folder from GitHub.- name
- retellai-incident-runbook
- description
- Retell AI incident runbook — AI voice agent and phone call automation. Use when working with Retell AI for voice agents, phone calls, or telephony. Trigger with phrases like "retell incident runbook", "retellai-incident-runbook", "voice agent".
- allowed-tools
- Read, Write, Edit, Bash(npm:*), Bash(curl:*), Grep
- compatibility
- Designed for Claude Code
- version
- 1.9.0
- license
- MIT
- author
- Jeremy Longshore <jeremy@intentsolutions.io>
- tags
- saas, retellai, voice, telephony, ai-agents
Retell AI Incident Runbook
Overview
Implementation patterns for Retell AI incident runbook — voice agent and telephony platform.
Prerequisites
- Completed
retellai-install-authsetup
Instructions
Step 1: SDK Pattern
import Retell from 'retell-sdk';
const retell = new Retell({ apiKey: process.env.RETELL_API_KEY! });
const agents = await retell.agent.list();
console.log(`Agents: ${agents.length}`);Output
- Retell AI integration for incident runbook
Error Handling
| Error | Cause | Solution |
|---|---|---|
| 401 Unauthorized | Invalid API key | Check RETELL_API_KEY |
| 429 Rate Limited | Too many requests | Implement backoff |
| 400 Bad Request | Invalid parameters | Check API documentation |
Examples
Contain a spike in failed transfers
When transfer failures cross the alert threshold, freeze new agent promotions and route new calls to the last known-good agent or human queue. Capture call identifiers, agent versions, transfer destinations, and response codes without copying recordings into the incident channel. Compare a synthetic preview call with the affected production version, make one reversible routing change, and document the rollback condition before restoring normal traffic.
Resources
Next Steps
See related Retell AI skills for more workflows.
© jeremylongshore, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file
Files
SKILL.md and 1 other file (references) in skills/.curated/retellai-incident-runbook of jeremylongshore/tons-of-skills-marketplace.
- SKILL.md
- references/response-procedures.md
Open the folder on GitHubat commit cfae287
Compare with similar skills
Retellai Incident Runbook next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| Retellai Incident Runbook this skilljeremylongshore/tons-of-skills-marketplace | 2.8k | — | ~512 | Automated safety check: Pass | MIT | |
| Writing Documentationrapidaai/voice-ai | 745 | — | ~584 | Automated safety check: Pass | Custom licence | |
| Trader Memory Coretradermonty/claude-trading-skills | 3k | 2 repos | ~4.3k | Automated safety check: Pass | MIT | |
| Author Migrationnrwl/nx | 29k | — | ~12k | Automated safety check: Notes | MIT | |
| Write Notes Like Deepseekczm15053/write-notes-like-deepseek | 508 | — | ~2k | Automated safety check: Pass | None | |
| OpenRig Upgrade Proceduremvschwarz/openrig | 6.8k | — | ~2.9k | Automated safety check: Pass | Apache-2.0 |
Similar skills
Trader Memory Core
tradermonty/claude-trading-skills
Track investment theses across their lifecycle — from screening idea to closed position with postmortem.
Author Migration
nrwl/nx
Author or scope a first-party Nx migration. An agent skill from nrwl/nx.
Write Notes Like Deepseek
czm15053/write-notes-like-deepseek
A skill your agent uses when a change is non-trivial by DSH standards (behavior, architecture, cross-file contracts, process/tooling, testing strategy, or on-disk/wire/config formats), when choosing…
OpenRig Upgrade Procedure
mvschwarz/openrig
Walks an agent through upgrading the OpenRig CLI and daemon one observed step at a time, keeping live seats alive and reconciling managed plugin files.
GreptimeDB Release Runbook
GreptimeTeam/greptimedb
Runbook for publishing a GreptimeDB version: pick the release branch, verify the Cargo version, then tag, create the GitHub release and open the docs note PR.
More from jeremylongshore/tons-of-skills-marketplace
All 3,342 skills in this repoPerforming Security Code Review
jeremylongshore/tons-of-skills-marketplace
Execute this skill enables AI assistant to conduct a security-focused code review using the security-agent plugin.
Adapting Transfer Learning Models
jeremylongshore/tons-of-skills-marketplace
Build this skill automates the adaptation of pre-trained machine learning models using transfer learning techniques.
Agent Context Loader
jeremylongshore/tons-of-skills-marketplace
Execute proactive auto-loading: automatically detects and loads agents.md files.
Aggregating Performance Metrics
jeremylongshore/tons-of-skills-marketplace
Aggregate and centralize performance metrics from applications, systems, databases, caches, and services.
Analyzing Capacity Planning
jeremylongshore/tons-of-skills-marketplace
Execute this skill enables AI assistant to analyze capacity requirements and plan for future growth.
Analyzing Database Indexes
jeremylongshore/tons-of-skills-marketplace
Process use when you need to work with database indexing. An agent skill from jeremylongshore/tons-of-skills-marketplace.
Related
Categories
Questions about Retellai Incident Runbook
What does Retellai Incident Runbook do?
Retell AI incident runbook — AI voice agent and phone call automation. Retellai Incident Runbook is an agent skill from jeremylongshore/tons-of-skills-marketplace. Retell AI incident runbook — AI voice agent and phone call automation.
When should I use Retellai Incident Runbook?
Retellai Incident Runbook fits situations like: working with Retell AI for voice agents; with phrases like retell incident runbook; retellai-incident-runbook.
How do I install Retellai Incident Runbook in Claude Code?
Run `npx skills add jeremylongshore/tons-of-skills-marketplace --skill retellai-incident-runbook -a claude-code`. Or copy the skill folder (skills/.curated/retellai-incident-runbook in jeremylongshore/tons-of-skills-marketplace) into .claude/skills/retellai-incident-runbook in your project. Claude Code loads it when a task matches its description.
How do I install Retellai Incident Runbook in Codex?
Run `npx skills add jeremylongshore/tons-of-skills-marketplace --skill retellai-incident-runbook -a codex`. Or copy the skill folder (skills/.curated/retellai-incident-runbook in jeremylongshore/tons-of-skills-marketplace) into .agents/skills/retellai-incident-runbook in your project. Codex loads it when a task matches its description.
Can I use Retellai Incident Runbook in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add jeremylongshore/tons-of-skills-marketplace --skill retellai-incident-runbook -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/retellai-incident-runbook, .gemini/skills/retellai-incident-runbook, .github/skills/retellai-incident-runbook and .opencode/skills/retellai-incident-runbook in your project.
What does Retellai Incident Runbook need to run?
Going by SKILL.md and its folder, Retellai Incident Runbook needs credentials named RETELL_API_KEY. Our summary lists: A credential in RETELL_API_KEY. Its frontmatter pre-approves these tools: Read, Write, Edit, Bash(npm:*), Bash(curl:*), Grep. Compatibility (from SKILL.md): Designed for Claude Code.
Does Retellai Incident Runbook access the network?
SKILL.md names 2 domains. As links in the text: docs.retellai.com and npmjs.com. This is read from the text; nothing was executed.
Is Retellai Incident Runbook safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does Retellai Incident Runbook use?
Retellai Incident Runbook is published under the MIT licence (declared in SKILL.md). It allows redistribution, so the full SKILL.md is shown on this page.
How many tokens does Retellai Incident Runbook use?
About 512 tokens (SKILL.md is roughly 2k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 572 tokens, read only when the agent opens those files.
What are the alternatives to Retellai Incident Runbook?
Skills that share tags, products or a category with Retellai Incident Runbook: Writing Documentation (rapidaai/voice-ai, 745 stars), Trader Memory Core (tradermonty/claude-trading-skills, 3k stars), Author Migration (nrwl/nx, 29k stars) and Write Notes Like Deepseek (czm15053/write-notes-like-deepseek, 508 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains Retellai Incident Runbook?
jeremylongshore (a GitHub user) maintains it in jeremylongshore/tons-of-skills-marketplace, which has 2,827 GitHub stars. The repository holds 3,342 skills in this directory. The repository was last updated on October 10, 2026.
Source: jeremylongshore/tons-of-skills-marketplace on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.