Intercom Rate Limits

What it does

When your agent uses it

• Handling 429 errors
• Implementing retry logic
• Optimizing API request throughput for Intercom
• With phrases like intercom rate limit

Example prompts

• “intercom rate limit”
• “intercom throttling”
• “intercom 429”
• “/intercom-rate-limits”

Requirements

• Node.js
• A credential in INTERCOM_ACCESS_TOKEN
• Compatibility (from SKILL.md): Designed for Claude Code
• Pre-approved tools (allowed-tools): Read, Write, Edit

Workflow steps

5 steps, taken from the first numbered list in SKILL.md.

1. 1Wrap every call in header-aware retry. On 429, wait until
2. 2Add a proactive monitor. Feed response headers into a monitor and call
3. 3Throttle with a queue. Route requests through a p-queue capped at
4. 4Batch to cut request count. Replace N individual lookups with OR-batched
5. 5Emit metrics. Log remaining, usage_percent, and ms_until_reset so

What it can do on your machine

Read from SKILL.md and the folder at commit 80f86df. It shows what the files ask for, not the result of running them.

• Tool permissions

  Pre-approves these tools, so the agent can use them without asking each time:

  • Read
  • Write
  • Edit

  From allowed-tools in the SKILL.md frontmatter.

• Runs code

  Shell commands in SKILL.md call:

  • npm

  From the folder's file list and the shell code blocks in SKILL.md.

• Network

  Links to these hosts (documentation or services it may open):

  • developers.intercom.com
  • github.com

  From URLs in SKILL.md, links to its own repository left out.

• Credentials

  Names these keys or tokens, usually read from environment variables:

  • INTERCOM_ACCESS_TOKEN

  From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

• Compatibility

  Designed for Claude Code

  From compatibility in the SKILL.md frontmatter.

Context cost

Intercom Rate Limits loads about 1.5k tokens when it runs, and up to ~2.8k if it reads all its reference files. Until then it costs about 89 tokens; SKILL.md has 554 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it

~89

When it runs · the whole SKILL.md, loaded when a task matches

~1.5k

With references · SKILL.md plus every file in references/, read only if the agent opens them

~2.8k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from jeremylongshore/tons-of-skills-marketplace at commit 80f86df, republished under its MIT licence (© jeremylongshore). 554 words, ~1,476 tokens.

name

intercom-rate-limits

description

Handle Intercom API rate limits with backoff, queuing, and header monitoring. Use when handling 429 errors, implementing retry logic, or optimizing API request throughput for Intercom. Trigger with phrases like "intercom rate limit", "intercom throttling", "intercom 429", "intercom retry", "intercom backoff", "intercom request limit".

allowed-tools

Read, Write, Edit

compatibility

Designed for Claude Code

version

1.6.0

license

MIT

author

Jeremy Longshore <jeremy@intentsolutions.io>

tags

saas, support, messaging, intercom

X-RateLimit-Limit: <max requests per window>
X-RateLimit-Remaining: <remaining requests>
X-RateLimit-Reset: <unix timestamp when window resets>

const contacts = await Promise.all(
  userIds.map(id =>
    queuedRequest(() => client.contacts.find({ contactId: id }))
  )
);

© jeremylongshore, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 1 other file (references) in skills/.curated/intercom-rate-limits of jeremylongshore/tons-of-skills-marketplace.

• SKILL.md
• references/implementation.md

Open the folder on GitHubat commit 80f86df