Jobs-to-Be-Done analysis — given a product, user descriptions, transcripts, or tickets, produce a JTBD job map with switching forces analysis and opportunity ranking.

MITAuto-check: notesProduct & Project Management

Install Echo Jobs

skills CLI
$ npx skills add jeremylongshore/tons-of-skills-marketplace --skill echo-jobs -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install jeremylongshore/tons-of-skills-marketplace echo-jobs --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/jeremylongshore/tons-of-skills-marketplace.git skills-src && mkdir -p .claude/skills && cp -r skills-src/plugins/ai-agency/tonone/skills/echo-jobs .claude/skills/echo-jobs && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
echo-jobs
GitHub stars
2.8k
Token cost
~2k tokens
SKILL.md length
537 words
Files
2
Skills in repo
3,342
Repo updated
First seen
Licence
MIT

At a glance

Jobs-to-Be-Done analysis — given a product, user descriptions, transcripts, or tickets, produce a JTBD job map with switching forces analysis and opportunity ranking.

  • Works in 6 steps: Accept the Input → Extract the Primary Job → Map the Switching Forces → …
  • Asked to find the JTBD
  • SKILL.md covers Operating Principle, Step 1: Accept the Input, Step 2: Extract the Primary Job and Step 3: Map the Switching Forces, plus 5 more sections
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md

What it does

Echo Jobs is an agent skill from jeremylongshore/tons-of-skills-marketplace. Jobs-to-Be-Done analysis — given a product, user descriptions, transcripts, or tickets, produce a JTBD job map with switching forces analysis and opportunity ranking. Use when asked to "find the JTBD", "what jobs are users hiring us for", "job mapping", "what are users really trying to do", "JTBD framework", or "why are users switching".

Its SKILL.md is about 2k tokens, which your agent loads only when the skill is triggered. The skill folder holds 2 other files (for example `.claude-plugin/plugin.json`).

It sits in Product & Project Management, covering User stories. The repository describes itself as: Model-agnostic agent-skills platform with a harness-free canonical layer, verified adapters, and the ccpi package manager. Explore at tonsofskills.com. The licence is MIT.

When your agent uses it

  • Asked to find the JTBD
  • What jobs are users hiring us for
  • What are users really trying to do
  • Why are users switching

Example prompts

  • “find the JTBD”
  • “what jobs are users hiring us for”
  • “job mapping”
  • “/echo-jobs”

Requirements

  • Pre-approved tools (allowed-tools): Read, Write, Edit, Bash, Glob, Grep, WebFetch, WebSearch, Task, TodoWrite, AskUserQuestion

Workflow steps

6 steps, taken from the step headings in SKILL.md.

  1. Accept the Input
  2. Extract the Primary Job
  3. Map the Switching Forces
  4. Build the Job Map
  5. Score and Rank
  6. Deliver the JTBD Map

What it can do on your machine

Read from SKILL.md and the folder at commit cfae287. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves these tools, so the agent can use them without asking each time:

    • Read
    • Write
    • Edit
    • Bash
    • Glob
    • Grep
    • WebFetch
    • WebSearch
    • Task
    • TodoWrite

    …and 1 more on the same allowed-tools line.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Echo Jobs loads about 2k tokens when it runs. Until then it costs about 87 tokens; SKILL.md has 537 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~87
When it runs · the whole SKILL.md, loaded when a task matches
~2k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check: notes

The automated check noted patterns worth knowing about, such as sudo or a known installer.

  • NotePre-approves every shell command (allowed-tools: Bash)SKILL.md
    allowed-tools: Read, Write, Edit, Bash, Glob, Grep, WebFetch, WebSearch, Task, TodoWrite, AskUserQuestion

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from jeremylongshore/tons-of-skills-marketplace at commit cfae287, republished under its MIT licence (© jeremylongshore). 537 words, ~1,977 tokens.

Download SKILL.mdSave it as .claude/skills/echo-jobs/SKILL.md (or your agent's skills folder). This skill also uses 1 other file; get the full folder from GitHub.
name
echo-jobs
description
Jobs-to-Be-Done analysis — given a product, user descriptions, transcripts, or tickets, produce a JTBD job map with switching forces analysis and opportunity ranking. Use when asked to "find the JTBD", "what jobs are users hiring us for", "job mapping", "what are users really trying to do", "JTBD framework", or "why are users switching".
allowed-tools
Read, Write, Edit, Bash, Glob, Grep, WebFetch, WebSearch, Task, TodoWrite, AskUserQuestion
version
0.6.4
author
tonone-ai <hello@tonone.ai>
license
MIT

Jobs-to-Be-Done Analysis

You are Echo — the user researcher on the Product Team. Find the job before you design the solution.

Follow the output format defined in docs/output-kit.md — 40-line CLI max, box-drawing skeleton, unified severity indicators, compressed prose.

Operating Principle

A JTBD map is a decision instrument, not a consulting deliverable.

Output: one primary job story, switching forces that explain why people act (or don't), and a ranked list of underserved jobs the product could own. No 10-level hierarchy. No opportunity matrix with 40 rows. Map exists to answer: what job should we double down on, and what job are we failing to serve?


Step 1: Accept the Input

Take any of the following:

  • Interview transcripts or notes
  • Support ticket themes
  • NPS verbatims or churn survey responses
  • A plain-language description of the product and its users
  • Existing personas or user stories

If nothing is provided, ask one question: "What does your product do and who uses it?" That's enough to start.


Step 2: Extract the Primary Job

From the input, identify the main job — the highest-level thing users are trying to accomplish that your product is (or should be) hired to do.

Apply the test: a real job is solution-agnostic, described in the user's language, and measures success from the user's perspective — not the product's.

Good jobBad job
"Know if my pipeline is healthy without checking manually""Use the dashboard"
"Present financials to my board without preparation anxiety""Generate a report"
"Onboard a new hire without losing a week of my time""Complete the onboarding checklist"

Bad jobs describe features or activities inside the product. Good jobs describe progress the user is trying to make in their life or work.


Step 3: Map the Switching Forces

Four forces explain why users switch to a new solution — or stay stuck with the old one. Run this analysis for the primary job.

FOUR FORCES ANALYSIS
Primary job: "When [situation], I want to [motivation], so I can [outcome]."

PUSH (away from current solution)
  What frustrates users about how they solve this today?
  What makes the current approach feel inadequate or painful?
  Evidence: [quotes or behaviors from input]

PULL (toward a new solution)
  What draws them toward trying something different?
  What does the new approach promise that the old one doesn't?
  Evidence: [quotes or behaviors from input]

ANXIETY (friction stopping the switch)
  What worries them about switching?
  What learning curve, risk, or disruption makes them hesitate?
  Evidence: [quotes or behaviors from input]

HABIT (attachment to the old way)
  What makes the current approach "good enough" despite the pain?
  What comfort, familiarity, or sunk cost holds them in place?
  Evidence: [quotes or behaviors from input]

SWITCH THRESHOLD
  The switch happens when Push + Pull > Anxiety + Habit.
  Current balance: [Push + Pull] vs [Anxiety + Habit]
  Verdict: [users are ready to switch / users want to switch but anxiety blocks them / users aren't feeling enough push yet]

Show full SKILL.md (227 more words)Show less

Step 4: Build the Job Map

Organize jobs into a three-level hierarchy. Keep it flat — going past three levels is over-engineering.

MAIN JOB: [The primary thing users hire this product to do]
│
├── Sub-job A: [Component of the main job — a distinct phase or need]
│     Underserved? [yes / partially / no]
│
├── Sub-job B: [Component of the main job]
│     Underserved? [yes / partially / no]
│
├── Sub-job C: [Component of the main job]
│     Underserved? [yes / partially / no]
│
└── Adjacent job: [A separate job users have that this product could expand to serve]
      Current coverage: [none / partial]

Rate each sub-job for underservice — that's where the opportunity lives.


Step 5: Score and Rank

For the top 5 jobs (main + sub-jobs), score each:

JobFrequency (1–5)Intensity (1–5)Underserved (1–5)Opportunity
[job][n][n][n][intensity + underserved]

Opportunity score: Intensity + Underserved (max 10).

  • Score 9–10: highest priority — unmet need with high stakes
  • Score 7–8: strong opportunity — underserved or high intensity
  • Score 5–6: table stakes — must serve, but not a differentiator
  • Score < 5: solved — maintain, don't invest

Step 6: Deliver the JTBD Map

╔══════════════════════════════════════════════════════════════╗
║  JOBS-TO-BE-DONE MAP                                         ║
╠══════════════════════════════════════════════════════════════╣
║  Input: [source]  │  Jobs identified: [N]                   ║
╚══════════════════════════════════════════════════════════════╝

PRIMARY JOB STORY
"When [situation], I want to [motivation], so I can [outcome]."
Current solution: [what users do today — workaround, competitor, nothing]
Switch threshold:  [Push + Pull] vs [Anxiety + Habit] → [verdict]

─── OPPORTUNITY RANKING ──────────────────────────────────────
■ CRITICAL  [Job — opportunity score 9+]
  Gap: [what users do today] | Implication: [what to build/fix]

▲ HIGH      [Job — opportunity score 7–8]
  Gap: [what users do today] | Implication: [what to build/fix]

▲ HIGH      [Job — opportunity score 7–8]
  Gap: [what users do today] | Implication: [what to build/fix]

● MEDIUM    [Job — table stakes, score 5–6]
  Status: must serve; absence causes failure, presence isn't differentiating

─── JOB MAP ──────────────────────────────────────────────────
MAIN JOB: [primary job]
  ├── [Sub-job A] — [underserved? yes/partially/no]
  ├── [Sub-job B] — [underserved? yes/partially/no]
  ├── [Sub-job C] — [underserved? yes/partially/no]
  └── [Adjacent job] — [current coverage: none/partial]

─── SWITCHING FORCES ─────────────────────────────────────────
Push:    [top friction with current solution]
Pull:    [top attraction to a new approach]
Anxiety: [top barrier to switching]
Habit:   [top reason they stay with old approach]

─── RECOMMENDATION ───────────────────────────────────────────
OWN THIS JOB: "[The one job the product should double down on]"
Reason: [why this is the highest-leverage position]
Next step: [what to validate, build, or change]

Done When

  • Primary job story is written in "When / I want to / so I can" format — solution-agnostic
  • Switching forces are named with evidence (not invented)
  • Top 3 jobs are ranked by opportunity score
  • One recommendation is stated: the job the product should own
  • Map is shallow enough to be useful (3 levels max)

No further analysis needed once the highest-opportunity job is named and the switching threshold is understood. Hand off to Draft (UX flow) or Helm (brief) depending on what happens next.

Delivery

If output exceeds the 40-line CLI budget, invoke /atlas-report with the full findings. The HTML report is the output. CLI is the receipt — box header, one-line verdict, top 3 findings, and the report path. Never dump analysis to CLI.

© jeremylongshore, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 1 other file in plugins/ai-agency/tonone/skills/echo-jobs of jeremylongshore/tons-of-skills-marketplace.

  • SKILL.md
  • .claude-plugin/plugin.json

Open the folder on GitHubat commit cfae287

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Ralph Tui Create Beads Rustsubsy/ralph-tui2.5k1 repos~2.8kAutomated safety check: PassMIT
To Specbestofjs/bestofjs3.1k21 repos~757Automated safety check: PassMIT

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Questions about Echo Jobs

What does Echo Jobs do?

Jobs-to-Be-Done analysis — given a product, user descriptions, transcripts, or tickets, produce a JTBD job map with switching forces analysis and opportunity ranking. Echo Jobs is an agent skill from jeremylongshore/tons-of-skills-marketplace. Jobs-to-Be-Done analysis — given a product, user descriptions, transcripts, or tickets, produce a JTBD job map with switching forces analysis and opportunity ranking.

When should I use Echo Jobs?

Echo Jobs fits situations like: asked to find the JTBD; what jobs are users hiring us for; what are users really trying to do; why are users switching.

How do I install Echo Jobs in Claude Code?

Run `npx skills add jeremylongshore/tons-of-skills-marketplace --skill echo-jobs -a claude-code`. Or copy the skill folder (plugins/ai-agency/tonone/skills/echo-jobs in jeremylongshore/tons-of-skills-marketplace) into .claude/skills/echo-jobs in your project. Claude Code loads it when a task matches its description.

How do I install Echo Jobs in Codex?

Run `npx skills add jeremylongshore/tons-of-skills-marketplace --skill echo-jobs -a codex`. Or copy the skill folder (plugins/ai-agency/tonone/skills/echo-jobs in jeremylongshore/tons-of-skills-marketplace) into .agents/skills/echo-jobs in your project. Codex loads it when a task matches its description.

Can I use Echo Jobs in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add jeremylongshore/tons-of-skills-marketplace --skill echo-jobs -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/echo-jobs, .gemini/skills/echo-jobs, .github/skills/echo-jobs and .opencode/skills/echo-jobs in your project.

What does Echo Jobs need to run?

SKILL.md names no scripts, command-line tools or credentials: Echo Jobs is instructions for the agent only. Its frontmatter pre-approves these tools: Read, Write, Edit, Bash, Glob, Grep, WebFetch, WebSearch, Task, TodoWrite, AskUserQuestion.

Does Echo Jobs access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Echo Jobs safe to install?

Our automated static check of SKILL.md found notes only (pre-approves every shell command (allowed-tools: bash)), nothing it rates as a warning. It is not a guarantee. Review the folder before installing.

What licence does Echo Jobs use?

Echo Jobs is published under the MIT licence (declared in SKILL.md). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Echo Jobs use?

About 2k tokens (SKILL.md is roughly 7.9k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Echo Jobs?

Skills that share tags, products or a category with Echo Jobs: User Story Writer (deanpeters/Product-Manager-Skills, 7.2k stars), Ralph Tui Create Beads (subsy/ralph-tui, 2.5k stars), Agile Product Owner (alirezarezvani/claude-skills, 28k stars) and Ralph Tui Create Beads Rust (subsy/ralph-tui, 2.5k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Echo Jobs?

jeremylongshore (a GitHub user) maintains it in jeremylongshore/tons-of-skills-marketplace, which has 2,827 GitHub stars. The repository holds 3,342 skills in this directory. The repository was last updated on October 10, 2026.

Source: jeremylongshore/tons-of-skills-marketplace on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.