Agent skill

Expert Routing

by Harryoung in Harryoung/efka

Domain expert routing. An agent skill from Harryoung/efka.

Apache-2.0Auto-check passedKnowledge Management

Install Expert Routing

skills CLI
$ npx skills add Harryoung/efka --skill expert-routing -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install Harryoung/efka expert-routing --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/Harryoung/efka.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/expert-routing .claude/skills/expert-routing && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
expert-routing
GitHub stars
104
Token cost
~325 tokens
SKILL.md length
110 words
Files
2
Skills in repo
6
Repo updated
First seen
Licence
Apache-2.0

At a glance

Domain expert routing. An agent skill from Harryoung/efka.

  • Works in 4 steps: Identify domain → Determine the domain… → Query expert → Get expert information… → Notify expert → Send message to expert… → …
  • Condition: No results in 6-stage retrieval
  • SKILL.md covers Applicable Scenarios, Quick Workflow, Domain Identification Examples and Detailed Workflow
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md

What it does

Expert Routing is an agent skill from Harryoung/efka. Domain expert routing. When the knowledge base cannot answer user questions, find and notify the corresponding expert based on the question domain. Only available in IM mode. Trigger condition: No results in 6-stage retrieval.

Its SKILL.md is about 330 tokens, which your agent loads only when the skill is triggered. The skill folder holds 1 other file (for example `WORKFLOW.md`).

It sits in Knowledge Management, covering Knowledge bases. The repository describes itself as: AI-powered knowledge management without vector embeddings. Built upon Claude Agent SDK, File system based, Agent driven. Maybe slower, but results are much more reliable! The licence is Apache-2.0.

When your agent uses it

  • Condition: No results in 6-stage retrieval
  • Tasks that involve Knowledge bases

Example prompts

  • “/expert-routing”

Workflow steps

4 steps, taken from the first numbered list in SKILL.md.

  1. Identify domain → Determine the domain based on question semantics
  2. Query expert → Get expert information from domain_experts.xlsx
  3. Notify expert → Send message to expert with user question
  4. Notify user → Inform user that expert has been contacted

What it can do on your machine

Read from SKILL.md and the folder at commit 9e6d3a4. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Expert Routing loads about 325 tokens when it runs. Until then it costs about 60 tokens; SKILL.md has 110 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~60
When it runs · the whole SKILL.md, loaded when a task matches
~325

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from Harryoung/efka at commit 9e6d3a4, republished under its Apache-2.0 licence (© Harryoung). 110 words, ~325 tokens.

Download SKILL.mdSave it as .claude/skills/expert-routing/SKILL.md (or your agent's skills folder). This skill also uses 1 other file; get the full folder from GitHub.
name
expert-routing
description
Domain expert routing. When the knowledge base cannot answer user questions, find and notify the corresponding expert based on the question domain. Only available in IM mode. Trigger condition: No results in 6-stage retrieval.

Domain Expert Routing

Automatically route questions to domain experts when the knowledge base cannot answer user questions.

Applicable Scenarios

  • User question has no answer in knowledge base
  • Question belongs to a specific domain requiring professional response
  • Only available in IM mode (WeCom/Feishu/DingTalk)

Quick Workflow

  1. Identify domain → Determine the domain based on question semantics
  2. Query expert → Get expert information from domain_experts.xlsx
  3. Notify expert → Send message to expert with user question
  4. Notify user → Inform user that expert has been contacted

Domain Identification Examples

Question KeywordsDomain
Salary/wage/adjustmentCompensation & Benefits
Leave/attendance/clock-inAttendance Management
Onboarding/new employee/trainingRecruitment & Training
Contract/labor/resignationEmployee Relations

Detailed Workflow

For complete expert routing workflow, see WORKFLOW.md

© Harryoung, Apache-2.0. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 1 other file in skills/expert-routing of Harryoung/efka.

  • SKILL.md
  • WORKFLOW.md

Open the folder on GitHubat commit 9e6d3a4

Compare with similar skills

Expert Routing next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Expert Routing compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Expert Routing this skillHarryoung/efka104—~325Automated safety check: PassApache-2.0
Knowledge Searchdataelement/bisheng12k—~1.1kAutomated safety check: PassApache-2.0
Capture Conversationoutline/outline41k—~474Automated safety check: PassCustom licence
Find And Citeoutline/outline41k—~537Automated safety check: PassCustom licence
Xhs Virtual Productchenjin-cmd/xhs-virtual-product729—~862Automated safety check: PassMIT
OpenkbVectifyAI/OpenKB4.8k1 repos~2kAutomated safety check: WarnApache-2.0

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  • Satisfaction Feedback

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Questions about Expert Routing

What does Expert Routing do?

Domain expert routing. An agent skill from Harryoung/efka. Expert Routing is an agent skill from Harryoung/efka. Domain expert routing.

When should I use Expert Routing?

Expert Routing fits situations like: condition: No results in 6-stage retrieval; tasks that involve Knowledge bases.

How do I install Expert Routing in Claude Code?

Run `npx skills add Harryoung/efka --skill expert-routing -a claude-code`. Or copy the skill folder (skills/expert-routing in Harryoung/efka) into .claude/skills/expert-routing in your project. Claude Code loads it when a task matches its description.

How do I install Expert Routing in Codex?

Run `npx skills add Harryoung/efka --skill expert-routing -a codex`. Or copy the skill folder (skills/expert-routing in Harryoung/efka) into .agents/skills/expert-routing in your project. Codex loads it when a task matches its description.

Can I use Expert Routing in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add Harryoung/efka --skill expert-routing -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/expert-routing, .gemini/skills/expert-routing, .github/skills/expert-routing and .opencode/skills/expert-routing in your project.

What does Expert Routing need to run?

SKILL.md names no scripts, command-line tools or credentials: Expert Routing is instructions for the agent only.

Does Expert Routing access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Expert Routing safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Expert Routing use?

Expert Routing is published under the Apache-2.0 licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Expert Routing use?

About 325 tokens (SKILL.md is roughly 1.3k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Expert Routing?

Skills that share tags, products or a category with Expert Routing: Knowledge Search (dataelement/bisheng, 12k stars), Capture Conversation (outline/outline, 41k stars), Find And Cite (outline/outline, 41k stars) and Xhs Virtual Product (chenjin-cmd/xhs-virtual-product, 729 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Expert Routing?

Harryoung (a GitHub user) maintains it in Harryoung/efka, which has 104 GitHub stars. The repository holds 6 skills in this directory. The repository was last updated on March 16, 2026.

Source: Harryoung/efka on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.