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Agent skill

Service Omni Supervisor Surface Deploy

by forcedotcom in forcedotcom/sf-skills

A skill your agent uses to populate the Omni-Channel Supervisor action + tab surface on an existing OmniSupervisorConfig by inserting the standard OmniSupervisorConfigAction and…

Apache-2.0Auto-check: notes

Install Service Omni Supervisor Surface Deploy

skills CLI
$ npx skills add forcedotcom/sf-skills --skill service-omni-supervisor-surface-deploy -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install forcedotcom/sf-skills service-omni-supervisor-surface-deploy --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/forcedotcom/sf-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/service-omni-supervisor-surface-deploy .claude/skills/service-omni-supervisor-surface-deploy && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
service-omni-supervisor-surface-deploy
GitHub stars
1.1k
Token cost
~1.5k tokens
SKILL.md length
506 words
Files
5 (incl. scripts, references)
Skills in repo
252
Repo updated
First seen
Licence
Apache-2.0

At a glance

A skill your agent uses to populate the Omni-Channel Supervisor action + tab surface on an existing OmniSupervisorConfig by inserting the standard OmniSupervisorConfigAction and…

  • Idempotent (inserts only the missing types)
  • SKILL.md covers Inputs, Preconditions and safety, Run and Behavior, plus 3 more sections
  • Runs Python and Shell scripts from its folder; calls bash and sf
  • Create the supervisor configuration itself

What it does

Service Omni Supervisor Surface Deploy is an agent skill from forcedotcom/sf-skills. Use to populate the Omni-Channel Supervisor action + tab surface on an existing OmniSupervisorConfig by inserting the standard OmniSupervisorConfigAction and OmniSupervisorConfigTab companion rows via the Data API, idempotent (inserts only the missing types). Requires an OmniSupervisorConfig from service-omni-supervisor-config-deploy. Triggers: give the supervisor the standard action buttons and tabs, add Wallboard/Agents/Queues tabs to Omni Supervisor, configure supervisor actions like Change Queues/Skills. Do…

Its SKILL.md is about 1.5k tokens, which your agent loads only when the skill is triggered. The skill folder holds 7 other files, including scripts and reference files (for example `references/api-notes.md`, `scripts/deploy-and-report.sh` and `scripts/tests/_bootstrap.py`).

It works with Amazon Web Services. The repository describes itself as: Salesforce's curated collection of agent skills for building applications. Optimized for Agentforce Vibes, compatible with all AI tools. The licence is Apache-2.0.

When your agent uses it

  • Idempotent (inserts only the missing types)
  • Create the supervisor configuration itself
  • Create supervisor users
  • Assign the supervisor permission set

Example prompts

  • “/service-omni-supervisor-surface-deploy”

Requirements

  • Python 3
  • A Bash shell
  • Pre-approved tools (allowed-tools): Bash, Read, Write, Edit, Glob, Grep

What it can do on your machine

Read from SKILL.md and the folder at commit 4bbae5c. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves these tools, so the agent can use them without asking each time:

    • Bash
    • Read
    • Write
    • Edit
    • Glob
    • Grep

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    Ships 3 files in scripts/ (Python and Shell), which the agent can run.

    Shell commands in SKILL.md call:

    • bash
    • sf

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Service Omni Supervisor Surface Deploy loads about 1.5k tokens when it runs, and up to ~2.3k if it reads all its reference files. Until then it costs about 202 tokens; SKILL.md has 506 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~202
When it runs · the whole SKILL.md, loaded when a task matches
~1.5k
With references · SKILL.md plus every file in references/, read only if the agent opens them
~2.3k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check: notes

The automated check noted patterns worth knowing about, such as sudo or a known installer.

  • NotePre-approves every shell command (allowed-tools: Bash)SKILL.md
    allowed-tools: Bash, Read, Write, Edit, Glob, Grep

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); the scripts in this folder are not scanned.

SKILL.md

The full file from forcedotcom/sf-skills at commit 4bbae5c, republished under its Apache-2.0 licence (© forcedotcom). 506 words, ~1,499 tokens.

Download SKILL.mdSave it as .claude/skills/service-omni-supervisor-surface-deploy/SKILL.md (or your agent's skills folder). This skill also uses 4 other files; get the full folder from GitHub.
name
service-omni-supervisor-surface-deploy
description
Use to populate the Omni-Channel Supervisor action + tab surface on an existing OmniSupervisorConfig by inserting the standard OmniSupervisorConfigAction and OmniSupervisorConfigTab companion rows via the Data API, idempotent (inserts only the missing types). Requires an OmniSupervisorConfig from service-omni-supervisor-config-deploy. Triggers: give the supervisor the standard action buttons and tabs, add Wallboard/Agents/Queues tabs to Omni Supervisor, configure supervisor actions like Change Queues/Skills. Do not use to create the supervisor configuration itself, create supervisor users, assign the supervisor permission set, or add custom-action / FlexiPage / AWS-dashboard / AI-agent surfaces (those need an external reference and must be set up in Setup).
allowed-tools
Bash, Read, Write, Edit, Glob, Grep
metadata.version
1.0
metadata.domains
Service
metadata.minApiVersion
66.0
metadata.relatedSkills
service-omni-command-center-analyze, service-omni-supervisor-config-deploy, service-omni-supervisor-permset-assign

service-omni-supervisor-surface-deploy

Populate the Omni-Channel Supervisor surface — the action buttons and tabs a supervisor sees — on an existing OmniSupervisorConfig. OmniSupervisorConfigAction and OmniSupervisorConfigTab are createable child sObjects (OmniSupervisorConfigId, a *Type picklist, and DisplayOrder), so the surface is populated with plain Data API inserts against the parent config's Id rather than by re-deploying the whole OmniSupervisorConfig metadata document. That keeps this leaf independent of service-omni-supervisor-config-deploy (which owns the user/queue companions inside the metadata file) and lets it run idempotently — it inserts only the types that are missing.

Inputs

bash scripts/deploy-and-report.sh <org-alias> [config_developer_name]

  • org-alias (required) — must resolve via sf org display --target-org <alias>.
  • config_developer_name (optional) — the OmniSupervisorConfig.DeveloperName to populate. Omit it when the org has exactly one config; the skill resolves it. With multiple configs and no name, the skill blocks and lists them.

Env overrides (both CSV of picklist values; defaults are the reference-free standard set):

  • SUPERVISOR_ACTIONS — default AllAgents.ChangeQueues,AllAgents.ChangeSkills,AllAgents.ChangeGroups,AllAgents.AssignLearning,QueuesBacklog.ManageQueues.
  • SUPERVISOR_TABS — default Wallboard,Agents,QueuesBacklog,AssignedWork,SkillsBacklog.
  • PLAN_ONLY=1 — report intent (existing vs. requested) and stop before any write.

Preconditions and safety

  • Target org authenticated via sf CLI, Service Cloud license present, sf CLI ≥ 2.139.6.
  • An OmniSupervisorConfig exists — provisioned by service-omni-supervisor-config-deploy. If none exists (or the named one is absent), the skill blocks with a target_skill pointer.
  • Production guardrail: the script computes safe_to_write as IsSandbox OR TrialExpirationDate != null OR OrganizationType in {Developer Edition, Base Edition}, and blocks with no override when it is false.

Run

bash
bash scripts/deploy-and-report.sh <org-alias> [config_developer_name]

It resolves the parent config, reads the surface rows already present, inserts only the missing action/tab types (appending DisplayOrder after the current maximum), and emits JSON to stdout.

Show full SKILL.md (252 more words)Show less

Behavior

Reference-free types only. The companion rows expose no reference field, so only self-contained types can be inserted headlessly. The skill accepts the standard set (SAFE_ACTIONS / SAFE_TABS in references/api-notes.md) and blocks up front on any type that needs an external reference — *.CustomAction, *.AWSDashboard, FlexipageType, AIAgents, AgentforceSDR — pointing you to Setup. Requesting a type outside the supported vocabulary also blocks before any write.

Idempotency. The requested types are diffed against the rows already on the config; existing types are reported as reused and never re-inserted, missing types are inserted and reported as created. status is created when anything was inserted, otherwise reused. Re-running the skill unchanged makes no writes.

Ordering. New rows are appended: DisplayOrder starts one above the current maximum for that companion type, preserving any ordering already configured in Setup.

Output contract

A single JSON object to stdout. status is one of created, reused, blocked, or (with PLAN_ONLY=1) action_needed. The object also carries config (developer_name, id), actions and tabs (each with requested, created, reused, count), manual_actions, and blocking_issue (null unless status: blocked).

Org-side spot-check:

sql
SELECT OmniSupervisorActionType, DisplayOrder FROM OmniSupervisorConfigAction WHERE OmniSupervisorConfigId = :configId ORDER BY DisplayOrder
SELECT OmniSupervisorTabType,    DisplayOrder FROM OmniSupervisorConfigTab    WHERE OmniSupervisorConfigId = :configId ORDER BY DisplayOrder

Limitations

  • Populates only the reference-free standard action and tab types. Custom actions, FlexiPage tabs, AWS dashboards, and AI-agent surfaces need an external reference and must be configured in Setup.
  • Does not create, rename, or delete the parent OmniSupervisorConfig, its user/queue companions, or supervisor users/permission sets.
  • Does not remove surface rows — it only adds missing ones (no destructive reconciliation).

References

FileWhen to read
references/api-notes.mdThe full OmniSupervisorActionType / OmniSupervisorTabType vocabulary, which types are reference-free, and companion-row insert semantics

© forcedotcom, Apache-2.0. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 4 other files (scripts, references) in skills/service-omni-supervisor-surface-deploy of forcedotcom/sf-skills.

  • SKILL.md
  • references/api-notes.md
  • scripts/deploy-and-report.sh
  • scripts/tests/_bootstrap.py
  • scripts/tests/test_supervisor_surface_contracts.py

Open the folder on GitHubat commit 4bbae5c

Compare with similar skills

Service Omni Supervisor Surface Deploy next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Service Omni Supervisor Surface Deploy compared with similar skills
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Service Omni Supervisor Surface Deploy this skillforcedotcom/sf-skills1.1k—~1.5kAutomated safety check: NotesApache-2.0
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SageMaker Serving Image Selectionhuggingface/skills11k1 repos~4.6kAutomated safety check: PassApache-2.0
Cloud Cost Optimizationwshobson/agents40k14 repos~1.7kAutomated safety check: PassMIT
Python Environment Setup for SageMakerhuggingface/skills11k2 repos~1.7kAutomated safety check: PassApache-2.0
Agent Squad Python Guide2FastLabs/agent-squad7.8k—~4.7kAutomated safety check: PassApache-2.0

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Works with

Questions about Service Omni Supervisor Surface Deploy

What does Service Omni Supervisor Surface Deploy do?

A skill your agent uses to populate the Omni-Channel Supervisor action + tab surface on an existing OmniSupervisorConfig by inserting the standard OmniSupervisorConfigAction and…. Service Omni Supervisor Surface Deploy is an agent skill from forcedotcom/sf-skills. Use to populate the Omni-Channel Supervisor action + tab surface on an existing OmniSupervisorConfig by inserting the standard OmniSupervisorConfigAction and OmniSupervisorConfigTab companion rows via the Data API, idempotent (inserts only the missing types).

When should I use Service Omni Supervisor Surface Deploy?

Service Omni Supervisor Surface Deploy fits situations like: idempotent (inserts only the missing types); create the supervisor configuration itself; create supervisor users; assign the supervisor permission set.

How do I install Service Omni Supervisor Surface Deploy in Claude Code?

Run `npx skills add forcedotcom/sf-skills --skill service-omni-supervisor-surface-deploy -a claude-code`. Or copy the skill folder (skills/service-omni-supervisor-surface-deploy in forcedotcom/sf-skills) into .claude/skills/service-omni-supervisor-surface-deploy in your project. Claude Code loads it when a task matches its description.

How do I install Service Omni Supervisor Surface Deploy in Codex?

Run `npx skills add forcedotcom/sf-skills --skill service-omni-supervisor-surface-deploy -a codex`. Or copy the skill folder (skills/service-omni-supervisor-surface-deploy in forcedotcom/sf-skills) into .agents/skills/service-omni-supervisor-surface-deploy in your project. Codex loads it when a task matches its description.

Can I use Service Omni Supervisor Surface Deploy in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add forcedotcom/sf-skills --skill service-omni-supervisor-surface-deploy -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/service-omni-supervisor-surface-deploy, .gemini/skills/service-omni-supervisor-surface-deploy, .github/skills/service-omni-supervisor-surface-deploy and .opencode/skills/service-omni-supervisor-surface-deploy in your project.

What does Service Omni Supervisor Surface Deploy need to run?

Going by SKILL.md and its folder, Service Omni Supervisor Surface Deploy needs Python and a shell for the scripts in its folder and the command-line tools its instructions call (bash and sf). Our summary lists: Python 3; A Bash shell. Its frontmatter pre-approves these tools: Bash, Read, Write, Edit, Glob, Grep.

Does Service Omni Supervisor Surface Deploy access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Service Omni Supervisor Surface Deploy safe to install?

Our automated static check of SKILL.md found notes only (pre-approves every shell command (allowed-tools: bash)), nothing it rates as a warning. It is not a guarantee. The check reads SKILL.md only: the scripts in the folder are not scanned, so read them before running anything.

What licence does Service Omni Supervisor Surface Deploy use?

Service Omni Supervisor Surface Deploy is published under the Apache-2.0 licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Service Omni Supervisor Surface Deploy use?

About 1.5k tokens (SKILL.md is roughly 6k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 830 tokens, read only when the agent opens those files.

What are the alternatives to Service Omni Supervisor Surface Deploy?

Skills that share tags, products or a category with Service Omni Supervisor Surface Deploy: SageMaker IAM Role Preflight (huggingface/skills, 11k stars), SageMaker Serving Image Selection (huggingface/skills, 11k stars), Cloud Cost Optimization (wshobson/agents, 40k stars) and Python Environment Setup for SageMaker (huggingface/skills, 11k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Service Omni Supervisor Surface Deploy?

forcedotcom (a GitHub organization) maintains it in forcedotcom/sf-skills, which has 1,067 GitHub stars. The repository holds 252 skills in this directory. The repository was last updated on October 9, 2026.

Source: forcedotcom/sf-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.