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Agent skill

Service Omni Agent Work Sharing Configure

by forcedotcom in forcedotcom/sf-skills

A skill your agent uses to configure or verify org-wide AgentWork visibility for supervisors after explicit confirmation.

Apache-2.0Auto-check: notes

Install Service Omni Agent Work Sharing Configure

skills CLI
$ npx skills add forcedotcom/sf-skills --skill service-omni-agent-work-sharing-configure -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install forcedotcom/sf-skills service-omni-agent-work-sharing-configure --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/forcedotcom/sf-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/service-omni-agent-work-sharing-configure .claude/skills/service-omni-agent-work-sharing-configure && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
service-omni-agent-work-sharing-configure
GitHub stars
1.1k
Token cost
~1k tokens
SKILL.md length
385 words
Files
5 (incl. scripts, references)
Skills in repo
252
Repo updated
First seen
Licence
Apache-2.0

At a glance

A skill your agent uses to configure or verify org-wide AgentWork visibility for supervisors after explicit confirmation.

  • Works in 8 steps: Classify the target org and enforce the… → Retrieve CustomObject:AgentWork through… → Read internal and external sharing models. → …
  • Verify org-wide AgentWork visibility for supervisors after explicit confirmation
  • SKILL.md covers Inputs, Safety contract, Workflow and Output, plus 2 more sections
  • Runs Python and Shell scripts from its folder; calls bash

What it does

Service Omni Agent Work Sharing Configure is an agent skill from forcedotcom/sf-skills. Use to configure or verify org-wide AgentWork visibility for supervisors after explicit confirmation. Triggers: let supervisors read AgentWork, configure AgentWork sharing, verify AgentWork OWD, make AgentWork visible to supervisors, change AgentWork internal access. Do not use to filter which reps appear in Command Center; use service-omni-supervisor-config-deploy for that.

Its SKILL.md is about 1k tokens, which your agent loads only when the skill is triggered. The skill folder holds 7 other files, including scripts and reference files (for example `references/api-notes.md`, `scripts/configure-and-report.sh` and `scripts/tests/_bootstrap.py`).

The repository describes itself as: Salesforce's curated collection of agent skills for building applications. Optimized for Agentforce Vibes, compatible with all AI tools. The licence is Apache-2.0.

When your agent uses it

  • Verify org-wide AgentWork visibility for supervisors after explicit confirmation
  • Filter which reps appear in Command Center
  • Use service-omni-supervisor-config-deploy for that

Example prompts

  • “/service-omni-agent-work-sharing-configure”

Requirements

  • Python 3
  • A Bash shell
  • Pre-approved tools (allowed-tools): Bash, Read, Write, Edit, Glob, Grep

Workflow steps

8 steps, taken from the first numbered list in SKILL.md.

  1. Classify the target org and enforce the production-write guard.
  2. Retrieve CustomObject:AgentWork through Metadata API.
  3. Read internal and external sharing models.
  4. Reuse Read or ReadWrite with no deploy.
  5. In plan mode, report the proposed Private to Read change and exit yellow.
  6. In run mode, require explicit blast-radius confirmation.
  7. Deploy only the standard-object metadata containing preserved external sharing and internal Read.
  8. Retrieve again and require internal Read plus the unchanged external model.

What it can do on your machine

Read from SKILL.md and the folder at commit 4bbae5c. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves these tools, so the agent can use them without asking each time:

    • Bash
    • Read
    • Write
    • Edit
    • Glob
    • Grep

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    Ships 3 files in scripts/ (Python and Shell), which the agent can run.

    Shell commands in SKILL.md call:

    • bash

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Service Omni Agent Work Sharing Configure loads about 1k tokens when it runs, and up to ~1.4k if it reads all its reference files. Until then it costs about 105 tokens; SKILL.md has 385 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~105
When it runs · the whole SKILL.md, loaded when a task matches
~1k
With references · SKILL.md plus every file in references/, read only if the agent opens them
~1.4k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check: notes

The automated check noted patterns worth knowing about, such as sudo or a known installer.

  • NotePre-approves every shell command (allowed-tools: Bash)SKILL.md
    allowed-tools: Bash, Read, Write, Edit, Glob, Grep

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); the scripts in this folder are not scanned.

SKILL.md

The full file from forcedotcom/sf-skills at commit 4bbae5c, republished under its Apache-2.0 licence (© forcedotcom). 385 words, ~1,008 tokens.

Download SKILL.mdSave it as .claude/skills/service-omni-agent-work-sharing-configure/SKILL.md (or your agent's skills folder). This skill also uses 4 other files; get the full folder from GitHub.
name
service-omni-agent-work-sharing-configure
description
Use to configure or verify org-wide AgentWork visibility for supervisors after explicit confirmation. Triggers: let supervisors read AgentWork, configure AgentWork sharing, verify AgentWork OWD, make AgentWork visible to supervisors, change AgentWork internal access. Do not use to filter which reps appear in Command Center; use service-omni-supervisor-config-deploy for that.
allowed-tools
Bash, Read, Write, Edit, Glob, Grep
metadata.version
0.1
metadata.minApiVersion
66.0
metadata.relatedSkills
service-omni-supervisor-config-deploy

service-omni-agent-work-sharing-configure

Detect and optionally configure the standard AgentWork object's internal organization-wide default. The supported headless contract is CustomObject:AgentWork metadata: retrieve the current metadata, preserve externalSharingModel, deploy internal sharingModel=Read, and retrieve it again for proof.

This setting grants read visibility broadly to internal users who already have object access. It is not a substitute for an OmniSupervisorConfig: that configuration filters which reps, queues, skills, actions, and tabs a supervisor sees, but does not grant record access.

Inputs

bash
bash scripts/configure-and-report.sh <org-alias> --plan
bash scripts/configure-and-report.sh <org-alias> --confirm-org-wide-visibility
  • org-alias is required and must already be authenticated with sf.
  • --plan retrieves and reports the current and desired models without deploying.
  • --confirm-org-wide-visibility is required only when a run must change Private to Read. Omitting it blocks before deployment.

Safety contract

  • A run refuses production customer orgs. Plan mode remains read-only.
  • externalSharingModel is preserved exactly.
  • Read and ReadWrite already provide internal read visibility and are reused. The skill never narrows ReadWrite to Read.
  • The only supported mutation is Private to Read; the skill never grants internal edit access.
  • Failed classification, retrieve, deploy, or read-back blocks. It never reports success from an inconclusive response.
  • Use a dedicated sandbox or test org because changing an OWD can initiate sharing recalculation.
Show full SKILL.md (192 more words)Show less

Workflow

  1. Classify the target org and enforce the production-write guard.
  2. Retrieve CustomObject:AgentWork through Metadata API.
  3. Read internal and external sharing models.
  4. Reuse Read or ReadWrite with no deploy.
  5. In plan mode, report the proposed Private to Read change and exit yellow.
  6. In run mode, require explicit blast-radius confirmation.
  7. Deploy only the standard-object metadata containing preserved external sharing and internal Read.
  8. Retrieve again and require internal Read plus the unchanged external model.

Output

A single JSON object containing status, previous_sharing_model, sharing_model, external_sharing_model, changed, dry_run, deploy_id, and blocking_issue.

  • configured: a confirmed Private to Read deployment succeeded and read-back matched.
  • reused: current Read or ReadWrite already provides visibility.
  • action_needed: plan mode found Private; no write occurred.
  • blocked: a safety guard or supported-API verification failed.

Limitations

  • This skill changes visibility, not supervisor scope. Use the supervisor configuration skill for filtering.
  • It does not create sharing rules or per-record AgentWorkShare rows.
  • It cannot prove a particular supervisor's complete UI access; validate the end-to-end Command Center journey with the intended supervisor user after configuration.

References

FileWhen to read
references/api-notes.mdBefore approving the org-wide change or diagnosing a retrieve/deploy failure

© forcedotcom, Apache-2.0. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 4 other files (scripts, references) in skills/service-omni-agent-work-sharing-configure of forcedotcom/sf-skills.

  • SKILL.md
  • references/api-notes.md
  • scripts/configure-and-report.sh
  • scripts/tests/_bootstrap.py
  • scripts/tests/test_agent_work_sharing_contracts.py

Open the folder on GitHubat commit 4bbae5c

Compare with similar skills

Service Omni Agent Work Sharing Configure next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Service Omni Agent Work Sharing Configure compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Service Omni Agent Work Sharing Configure this skillforcedotcom/sf-skills1.1k—~1kAutomated safety check: NotesApache-2.0
ShareClickHouse/ClickHouse50k—~558Automated safety check: NotesApache-2.0
Configure Channelopenclaw/openclaw392k—~946Automated safety check: PassMIT
Gemini Omnicalesthio/OpenMontage66k—~2.1kAutomated safety check: NotesAGPL-3.0
Developing Share PagesTriliumNext/Trilium38k—~3.7kAutomated safety check: PassAGPL-3.0
SharingBuilderIO/agent-native7.1k—~3.4kAutomated safety check: PassNone

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Questions about Service Omni Agent Work Sharing Configure

What does Service Omni Agent Work Sharing Configure do?

A skill your agent uses to configure or verify org-wide AgentWork visibility for supervisors after explicit confirmation. Service Omni Agent Work Sharing Configure is an agent skill from forcedotcom/sf-skills. Use to configure or verify org-wide AgentWork visibility for supervisors after explicit confirmation.

When should I use Service Omni Agent Work Sharing Configure?

Service Omni Agent Work Sharing Configure fits situations like: verify org-wide AgentWork visibility for supervisors after explicit confirmation; filter which reps appear in Command Center; use service-omni-supervisor-config-deploy for that.

How do I install Service Omni Agent Work Sharing Configure in Claude Code?

Run `npx skills add forcedotcom/sf-skills --skill service-omni-agent-work-sharing-configure -a claude-code`. Or copy the skill folder (skills/service-omni-agent-work-sharing-configure in forcedotcom/sf-skills) into .claude/skills/service-omni-agent-work-sharing-configure in your project. Claude Code loads it when a task matches its description.

How do I install Service Omni Agent Work Sharing Configure in Codex?

Run `npx skills add forcedotcom/sf-skills --skill service-omni-agent-work-sharing-configure -a codex`. Or copy the skill folder (skills/service-omni-agent-work-sharing-configure in forcedotcom/sf-skills) into .agents/skills/service-omni-agent-work-sharing-configure in your project. Codex loads it when a task matches its description.

Can I use Service Omni Agent Work Sharing Configure in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add forcedotcom/sf-skills --skill service-omni-agent-work-sharing-configure -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/service-omni-agent-work-sharing-configure, .gemini/skills/service-omni-agent-work-sharing-configure, .github/skills/service-omni-agent-work-sharing-configure and .opencode/skills/service-omni-agent-work-sharing-configure in your project.

What does Service Omni Agent Work Sharing Configure need to run?

Going by SKILL.md and its folder, Service Omni Agent Work Sharing Configure needs Python and a shell for the scripts in its folder and the command-line tools its instructions call (bash). Our summary lists: Python 3; A Bash shell. Its frontmatter pre-approves these tools: Bash, Read, Write, Edit, Glob, Grep.

Does Service Omni Agent Work Sharing Configure access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Service Omni Agent Work Sharing Configure safe to install?

Our automated static check of SKILL.md found notes only (pre-approves every shell command (allowed-tools: bash)), nothing it rates as a warning. It is not a guarantee. The check reads SKILL.md only: the scripts in the folder are not scanned, so read them before running anything.

What licence does Service Omni Agent Work Sharing Configure use?

Service Omni Agent Work Sharing Configure is published under the Apache-2.0 licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Service Omni Agent Work Sharing Configure use?

About 1k tokens (SKILL.md is roughly 4k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 342 tokens, read only when the agent opens those files.

What are the alternatives to Service Omni Agent Work Sharing Configure?

Skills that share tags, products or a category with Service Omni Agent Work Sharing Configure: Share (ClickHouse/ClickHouse, 50k stars), Configure Channel (openclaw/openclaw, 392k stars), Gemini Omni (calesthio/OpenMontage, 66k stars) and Developing Share Pages (TriliumNext/Trilium, 38k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Service Omni Agent Work Sharing Configure?

forcedotcom (a GitHub organization) maintains it in forcedotcom/sf-skills, which has 1,067 GitHub stars. The repository holds 252 skills in this directory. The repository was last updated on October 9, 2026.

Source: forcedotcom/sf-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.