Agent skill

Service Concierge Portal Generate

by forcedotcom in forcedotcom/sf-skills

Deploys an Agentforce Concierge portal on an LWR Experience Cloud site: provisions the site, configures Concierge components, sets up branding, wires the agent, enables guest access, and publishes.

Apache-2.0Auto-check: notesDevOps & Cloud

Install Service Concierge Portal Generate

skills CLI
$ npx skills add forcedotcom/sf-skills --skill service-concierge-portal-generate -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install forcedotcom/sf-skills service-concierge-portal-generate --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/forcedotcom/sf-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/service-concierge-portal-generate .claude/skills/service-concierge-portal-generate && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
service-concierge-portal-generate
GitHub stars
1.1k
Token cost
~2k tokens
SKILL.md length
794 words
Files
2 (incl. references)
Skills in repo
252
Repo updated
First seen
Licence
Apache-2.0

At a glance

Deploys an Agentforce Concierge portal on an LWR Experience Cloud site: provisions the site, configures Concierge components, sets up branding, wires the agent, enables guest access, and publishes.

  • Works in 3 steps: Ask for the org alias → Query for active agents (activation… → Load references/portal-deploy-runbook.md…
  • The user wants to stand up a Help Portal / Agentforce Concierge portal — standalone
  • SKILL.md covers Why this skill exists, Skills inventory pre-flight…, Required inputs and Workflow, plus 2 more sections
  • Calls sf

What it does

Service Concierge Portal Generate is an agent skill from forcedotcom/sf-skills. Deploys an Agentforce Concierge portal on an LWR Experience Cloud site: provisions the site, configures Concierge components, sets up branding, wires the agent, enables guest access, and publishes. Use when the user wants to stand up a Help Portal / Agentforce Concierge portal — standalone or as the channel step in a Help Agent setup. Requires an existing, active Agentforce Service Agent on the org. DO NOT TRIGGER when the user only wants to embed a chat widget on an existing site (use…

Its SKILL.md is about 2k tokens, which your agent loads only when the skill is triggered. The skill folder holds 2 other files, including reference files (for example `references/portal-deploy-runbook.md`).

It sits in DevOps & Cloud, covering Meeting notes and agendas and Deployment. The repository describes itself as: Salesforce's curated collection of agent skills for building applications. Optimized for Agentforce Vibes, compatible with all AI tools. The licence is Apache-2.0.

When your agent uses it

  • The user wants to stand up a Help Portal / Agentforce Concierge portal — standalone
  • As the channel step in a Help Agent setup
  • The user only wants to embed a chat widget on an existing site (use service-digital-engagement-deployment-configure instead)

Example prompts

  • “Use the service-concierge-portal-generate skill to deploy an Agentforce Concierge portal on an LWR Experience Cloud site: provisions the site…”
  • “/service-concierge-portal-generate”

Requirements

  • Pre-approved tools (allowed-tools): Bash, Read, Write, Edit, Glob, Grep, WebFetch, AskUserQuestion, TodoWrite

Workflow steps

3 steps, taken from the first numbered list in SKILL.md.

  1. Ask for the org alias
  2. Query for active agents (activation lives on BotVersion.Status = 'Active', not on BotDefinition — an unfiltered SELECT ... FROM…
  3. Load references/portal-deploy-runbook.md and execute §0 top-to-bottom.

What it can do on your machine

Read from SKILL.md and the folder at commit 4bbae5c. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves these tools, so the agent can use them without asking each time:

    • Bash
    • Read
    • Write
    • Edit
    • Glob
    • Grep
    • WebFetch
    • AskUserQuestion
    • TodoWrite

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    Shell commands in SKILL.md call:

    • sf

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Service Concierge Portal Generate loads about 2k tokens when it runs, and up to ~24k if it reads all its reference files. Until then it costs about 146 tokens; SKILL.md has 794 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~146
When it runs · the whole SKILL.md, loaded when a task matches
~2k
With references · SKILL.md plus every file in references/, read only if the agent opens them
~24k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check: notes

The automated check noted patterns worth knowing about, such as sudo or a known installer.

  • NotePre-approves every shell command (allowed-tools: Bash)SKILL.md
    allowed-tools: Bash, Read, Write, Edit, Glob, Grep, WebFetch, AskUserQuestion, TodoWrite

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from forcedotcom/sf-skills at commit 4bbae5c, republished under its Apache-2.0 licence (© forcedotcom). 794 words, ~2,041 tokens.

Download SKILL.mdSave it as .claude/skills/service-concierge-portal-generate/SKILL.md (or your agent's skills folder). This skill also uses 1 other file; get the full folder from GitHub.
name
service-concierge-portal-generate
description
Deploys an Agentforce Concierge portal on an LWR Experience Cloud site: provisions the site, configures Concierge components, sets up branding, wires the agent, enables guest access, and publishes. Use when the user wants to stand up a Help Portal / Agentforce Concierge portal — standalone or as the channel step in a Help Agent setup. Requires an existing, active Agentforce Service Agent on the org. DO NOT TRIGGER when the user only wants to embed a chat widget on an existing site (use service-digital-engagement-deployment-configure instead).
allowed-tools
Bash, Read, Write, Edit, Glob, Grep, WebFetch, AskUserQuestion, TodoWrite
metadata.version
1.0
metadata.domains
Service
metadata.minApiVersion
67.0
metadata.relatedSkills
agentforce-generate, service-agentforce-channel-configure, service-digital-engagement-channel-configure, service-digital-engagement-deployment-configure…

service-concierge-portal-generate: Agentforce Concierge portal deploy

Deploys an Agentforce Concierge experience on an LWR Experience Cloud site — an agent-first landing page with a welcome greeting, prompt bar, suggestion chiclets, and full chat surface. This is a channel-setup skill: it wires an existing agent to a new or existing portal site; it does not author the agent.

Why this skill exists

The Concierge portal setup is a 20-step workflow with precise sequencing requirements (bundle shape, routing wiring, guest access flags, CORS/CSP records). Keeping it as a standalone skill lets it be invoked from service-helpagent-coordinate (Checkpoint 3 → Help Portal branch) or called directly when the user already has an agent and only needs the portal.

Skills inventory pre-flight (MANDATORY before anything else)

Before asking the user any questions, verify that every skill this skill delegates to is installed:

bash
for skill in service-digital-engagement-channel-configure service-digital-engagement-deployment-configure service-agentforce-channel-configure; do
  [ -d ".claude/skills/$skill" ] && echo "OK: $skill" || echo "MISSING: $skill"
done

If any skill is missing, stop immediately and tell the user which skills are absent with their exact directory names. Do not proceed until the missing skills are installed.

Required inputs

InputHow resolved
Target org alias ($ORG)Ask via AskUserQuestion if not provided in the current conversation turn
Agent ($BOT_ID, $BOT_DEV_NAME)Always query the org — never infer from prior context
MessagingChannel ($MESSAGING_CHANNEL_DEV_NAME, $MESSAGING_CHANNEL_ID)Optional — pass from calling skill if already created; otherwise delegate to service-digital-engagement-channel-configure in Step E of the runbook
EmbeddedServiceConfig ($ESC_ID, $ESC_DEV_NAME)Optional — pass from calling skill if already created; otherwise delegate to service-digital-engagement-deployment-configure in Step F.3 of the runbook

If MESSAGING_CHANNEL_DEV_NAME and ESC_ID are not provided, this skill will delegate their creation to the appropriate skills (see runbook §E and §F.3). The portal site itself — the DEB bundle, branding, components, guest access, CORS/CSP — is always provisioned by this skill.

Workflow

Read references/portal-deploy-runbook.md and follow it end-to-end. The runbook is the authoritative step-by-step guide; this SKILL.md is the router and context layer only.

Entry point
  1. Ask for the org alias:

    yaml
    AskUserQuestion:
      question: "Which org should I deploy the Concierge portal to?"
      header: "Org alias"
      options:
        - label: "Enter alias"
          description: "Type the org alias (e.g. help-portal-dev, trailsignup)"
  2. Query for active agents (activation lives on BotVersion.Status = 'Active', not on BotDefinition — an unfiltered SELECT ... FROM BotDefinition returns retired/inactive bots the runbook cannot wire, so filter on active BotVersion explicitly):

    bash
    sf data query --target-org $ORG --json \
      --query "SELECT Id, DeveloperName, MasterLabel FROM BotDefinition WHERE Id IN (SELECT BotDefinitionId FROM BotVersion WHERE Status='Active') ORDER BY MasterLabel"
    • Zero rows (no bots, or only inactive/retired bots — both count as zero for wiring) → hard-stop in the same turn. Do not load the runbook, do not delegate to service-digital-engagement-channel-configure or service-digital-engagement-deployment-configure, do not fabricate a BOT_ID, and do not present a "Create a new agent first" AskUserQuestion. Tell the user the portal needs an active agent to wire and point them at agentforce-generate or service-helpagent-coordinate to create one first, then re-invoke this skill.
    • One or more active agents → present ALL returned agents as options via AskUserQuestion, plus a "Create a new agent first" option. Do NOT assume the user wants the only/first agent — always ask explicitly.

    If the user selects "Create a new agent first": stop immediately with this message:

    Creating a new agent is outside the scope of this skill. Please run the agentforce-generate skill (or service-helpagent-coordinate for a full Help Agent setup) to create your agent, then re-invoke the Concierge portal skill.

    If the user selects an existing agent: capture BOT_ID and BOT_DEV_NAME and continue.

    Long-list rule: if there are more than 6 agents, paginate — show 6 at a time with a "Show more" option rather than presenting all at once.

  3. Load references/portal-deploy-runbook.md and execute §0 top-to-bottom.

Show full SKILL.md (254 more words)Show less
Return values (for calling skills)

On success, surface:

VariableValue
NETWORK_ID18-char Network Id of the provisioned portal
PUBLISHED_PORTAL_URLLive customer-facing URL (for Incognito verification)
MESSAGING_CHANNEL_DEV_NAMEThe EmbeddedMessaging channel wired to the agent
ESC_IDEmbeddedServiceConfig Id (auth path)
Final report format

On completion, summarize what was deployed and surface the four return values above in a clearly labeled block so the user (or a calling skill) can act on them. If the active-agent query returned zero rows, skip straight to the hard-stop message from step 2 — no return values to report.

Rules / constraints

RuleRationale
Run the skills inventory pre-flight before any user interactionDelegation to missing skills fails mid-deploy, leaving the portal in a partial state
Agent must exist and be Active before startingWiring an inactive agent produces a portal that loads but never responds
Read references/portal-deploy-runbook.md fully before starting §A questionsThe runbook's §0 stage table must be in context when executing each step
Never create MessagingChannel or EmbeddedServiceConfig inline — always delegateservice-digital-engagement-channel-configure and service-digital-engagement-deployment-configure own those objects; inlining them bypasses queue resolution, escalation wiring, and ESD validation
Never skip the guest-access flags in §L.0OptionsGuestChatterEnabled + OptionsGuestMemberVisibility default to False — portal appears blank in Incognito without them
Republish after every DEB flag changeisRelaxedCSPLevel, authenticationType, headMarkup only take effect after a publish
One operator pause only: §F.4 Agentforce Orchestrator toggleEvery other step is headless — never pause for UI unless the headless path returns an unrecoverable error

Reference file index

FileWhen to read
references/portal-deploy-runbook.mdAlways — the authoritative 20-step deploy runbook

© forcedotcom, Apache-2.0. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 1 other file (references) in skills/service-concierge-portal-generate of forcedotcom/sf-skills.

  • SKILL.md
  • references/portal-deploy-runbook.md

Open the folder on GitHubat commit 4bbae5c

Compare with similar skills

Service Concierge Portal Generate next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Service Concierge Portal Generate compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Service Concierge Portal Generate this skillforcedotcom/sf-skills1.1k—~2kAutomated safety check: NotesApache-2.0
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Money Opsiamzifei/show-me-the-money1k—~3.8kAutomated safety check: PassCustom licence
Access Protected Vercel Deploymentvercel/vercel-plugin301—~1.9kAutomated safety check: NotesCustom licence
Self-Hosted n8n Deploymentczlonkowski/n8n-skills6.4k—~3.5kAutomated safety check: NotesMIT
Kubeshark Installerkubeshark/kubeshark12k—~3.6kAutomated safety check: NotesApache-2.0

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Questions about Service Concierge Portal Generate

What does Service Concierge Portal Generate do?

Deploys an Agentforce Concierge portal on an LWR Experience Cloud site: provisions the site, configures Concierge components, sets up branding, wires the agent, enables guest access, and publishes. Service Concierge Portal Generate is an agent skill from forcedotcom/sf-skills. Deploys an Agentforce Concierge portal on an LWR Experience Cloud site: provisions the site, configures Concierge components, sets up branding, wires the agent, enables guest access, and publishes.

When should I use Service Concierge Portal Generate?

Service Concierge Portal Generate fits situations like: the user wants to stand up a Help Portal / Agentforce Concierge portal — standalone; as the channel step in a Help Agent setup; the user only wants to embed a chat widget on an existing site (use service-digital-engagement-deployment-configure instead).

How do I install Service Concierge Portal Generate in Claude Code?

Run `npx skills add forcedotcom/sf-skills --skill service-concierge-portal-generate -a claude-code`. Or copy the skill folder (skills/service-concierge-portal-generate in forcedotcom/sf-skills) into .claude/skills/service-concierge-portal-generate in your project. Claude Code loads it when a task matches its description.

How do I install Service Concierge Portal Generate in Codex?

Run `npx skills add forcedotcom/sf-skills --skill service-concierge-portal-generate -a codex`. Or copy the skill folder (skills/service-concierge-portal-generate in forcedotcom/sf-skills) into .agents/skills/service-concierge-portal-generate in your project. Codex loads it when a task matches its description.

Can I use Service Concierge Portal Generate in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add forcedotcom/sf-skills --skill service-concierge-portal-generate -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/service-concierge-portal-generate, .gemini/skills/service-concierge-portal-generate, .github/skills/service-concierge-portal-generate and .opencode/skills/service-concierge-portal-generate in your project.

What does Service Concierge Portal Generate need to run?

Going by SKILL.md and its folder, Service Concierge Portal Generate needs the command-line tools its instructions call (sf). Its frontmatter pre-approves these tools: Bash, Read, Write, Edit, Glob, Grep, WebFetch, AskUserQuestion, TodoWrite.

Does Service Concierge Portal Generate access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Service Concierge Portal Generate safe to install?

Our automated static check of SKILL.md found notes only (pre-approves every shell command (allowed-tools: bash)), nothing it rates as a warning. It is not a guarantee. Review the folder before installing.

What licence does Service Concierge Portal Generate use?

Service Concierge Portal Generate is published under the Apache-2.0 licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Service Concierge Portal Generate use?

About 2k tokens (SKILL.md is roughly 8.2k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 22k tokens, read only when the agent opens those files.

What are the alternatives to Service Concierge Portal Generate?

Skills that share tags, products or a category with Service Concierge Portal Generate: Add Discovery Type (runwhen-contrib/runwhen-local, 163 stars), Money Ops (iamzifei/show-me-the-money, 1k stars), Access Protected Vercel Deployment (vercel/vercel-plugin, 301 stars) and Self-Hosted n8n Deployment (czlonkowski/n8n-skills, 6.4k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Service Concierge Portal Generate?

forcedotcom (a GitHub organization) maintains it in forcedotcom/sf-skills, which has 1,067 GitHub stars. The repository holds 252 skills in this directory. The repository was last updated on October 9, 2026.

Source: forcedotcom/sf-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.