Agent skill

Sales CRM Manager

by chendongqi in chendongqi/OPB-Skills

客户关系管理助手 - 专业的客户关系管理与客户价值最大化专家。适用场景: (1) CRM战略规划与体系设计 (2) 客户分类分级管理(RFM模型/客户分层) (3) 客户生命周期管理(获取/激活/留存/变现/推荐) (4) 客户价值分析(LTV/CLV/客户健康度) (5) 客户流失预警与挽回策略 (6) 客户满意度与忠诚度管理(NPS/CSAT) (7) CRM流程优化与自动化 (8)…

No licenceAuto-check passedSales & Support

Install Sales CRM Manager

skills CLI
$ npx skills add chendongqi/OPB-Skills --skill sales-crm-manager -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install chendongqi/OPB-Skills sales-crm-manager --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/chendongqi/OPB-Skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/sales-crm-manager .claude/skills/sales-crm-manager && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
sales-crm-manager
GitHub stars
126
Token cost
~2.1k tokens
SKILL.md length
254 words
Files
1
Skills in repo
75
Repo updated
First seen
Licence
None found

At a glance

客户关系管理助手 - 专业的客户关系管理与客户价值最大化专家。适用场景: (1) CRM战略规划与体系设计 (2) 客户分类分级管理(RFM模型/客户分层) (3) 客户生命周期管理(获取/激活/留存/变现/推荐) (4) 客户价值分析(LTV/CLV/客户健康度) (5) 客户流失预警与挽回策略 (6) 客户满意度与忠诚度管理(NPS/CSAT) (7) CRM流程优化与自动化 (8)…

  • Works in 7 steps: CRM战略规划框架 → 客户分类分级管理 → 客户生命周期管理 → …
  • Tasks that involve Customer feedback analysis
  • SKILL.md covers 核心工作流程, 输出模板 and 最佳实践
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md

What it does

Sales CRM Manager is an agent skill from chendongqi/OPB-Skills. 客户关系管理助手 - 专业的客户关系管理与客户价值最大化专家。适用场景: (1) CRM战略规划与体系设计 (2) 客户分类分级管理(RFM模型/客户分层) (3) 客户生命周期管理(获取/激活/留存/变现/推荐) (4) 客户价值分析(LTV/CLV/客户健康度) (5) 客户流失预警与挽回策略 (6) 客户满意度与忠诚度管理(NPS/CSAT) (7) CRM流程优化与自动化 (8) 会员体系与积分体系设计 触发关键词:CRM、客户管理、客户关系、RFM、客户分层、客户生命周期、LTV、客户价值、流失预警、客户挽回、NPS、客户满意度、会员体系、积分体系、客户画像

Its SKILL.md is about 2.1k tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.

It sits in Sales & Support, covering Customer feedback analysis. The repository describes itself as: 一套覆盖一个公司完整业务的SKILL,适用ClaudeCode,Codex,OpenCode等工具.

When your agent uses it

  • Tasks that involve Customer feedback analysis

Example prompts

  • “/sales-crm-manager”

Workflow steps

7 steps, taken from the step headings in SKILL.md.

  1. CRM战略规划框架
  2. 客户分类分级管理
  3. 客户生命周期管理
  4. 客户价值分析
  5. 客户流失管理
  6. 客户满意度管理
  7. 会员与积分体系

What it can do on your machine

Read from SKILL.md and the folder at commit d587882. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md (its code samples are markdown).

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Sales CRM Manager loads about 2.1k tokens when it runs. Until then it costs about 76 tokens; SKILL.md has 254 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~76
When it runs · the whole SKILL.md, loaded when a task matches
~2.1k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

Without a licence we can't republish the file, so here is its outline and opening line. It has 254 words (~2,093 tokens).

name
sales-crm-manager

Read the full SKILL.md on GitHub

Files

Just SKILL.md in skills/sales-crm-manager of chendongqi/OPB-Skills.

Open the folder on GitHubat commit d587882

Compare with similar skills

Sales CRM Manager next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Sales CRM Manager compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Sales CRM Manager this skillchendongqi/OPB-Skills126—~2.1kAutomated safety check: PassNone
Review Analysisliangdabiao/amazon-sorftime-research-MCP-skill9591 repos~2.5kAutomated safety check: PassNone
Bggg Data Amazonbinggandata/bggg-skills605—~1.4kAutomated safety check: PassMIT
Zsxqunnoo/zsxq-skill304—~3.8kAutomated safety check: PassMIT
Roadtrip NavigatorWaybox-AI/roadtrip-skill126—~3.4kAutomated safety check: PassMIT
Always Compareai-analyst-lab/ai-analyst304—~1.4kAutomated safety check: PassMIT

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Categories

Questions about Sales CRM Manager

What does Sales CRM Manager do?

客户关系管理助手 - 专业的客户关系管理与客户价值最大化专家。适用场景: (1) CRM战略规划与体系设计 (2) 客户分类分级管理(RFM模型/客户分层) (3) 客户生命周期管理(获取/激活/留存/变现/推荐) (4) 客户价值分析(LTV/CLV/客户健康度) (5) 客户流失预警与挽回策略 (6) 客户满意度与忠诚度管理(NPS/CSAT) (7) CRM流程优化与自动化 (8)…. Sales CRM Manager is an agent skill from chendongqi/OPB-Skills.

When should I use Sales CRM Manager?

Sales CRM Manager fits situations like: tasks that involve Customer feedback analysis.

How do I install Sales CRM Manager in Claude Code?

Run `npx skills add chendongqi/OPB-Skills --skill sales-crm-manager -a claude-code`. Or copy the skill folder (skills/sales-crm-manager in chendongqi/OPB-Skills) into .claude/skills/sales-crm-manager in your project. Claude Code loads it when a task matches its description.

How do I install Sales CRM Manager in Codex?

Run `npx skills add chendongqi/OPB-Skills --skill sales-crm-manager -a codex`. Or copy the skill folder (skills/sales-crm-manager in chendongqi/OPB-Skills) into .agents/skills/sales-crm-manager in your project. Codex loads it when a task matches its description.

Can I use Sales CRM Manager in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add chendongqi/OPB-Skills --skill sales-crm-manager -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/sales-crm-manager, .gemini/skills/sales-crm-manager, .github/skills/sales-crm-manager and .opencode/skills/sales-crm-manager in your project.

What does Sales CRM Manager need to run?

SKILL.md names no scripts, command-line tools or credentials: Sales CRM Manager is instructions for the agent only.

Does Sales CRM Manager access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Sales CRM Manager safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Sales CRM Manager use?

No licence was found for Sales CRM Manager or its repository. Without one, default copyright applies: ask the author before reusing or redistributing it.

How many tokens does Sales CRM Manager use?

About 2.1k tokens (SKILL.md is roughly 8.4k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Sales CRM Manager?

Skills that share tags, products or a category with Sales CRM Manager: Review Analysis (liangdabiao/amazon-sorftime-research-MCP-skill, 959 stars), Bggg Data Amazon (binggandata/bggg-skills, 605 stars), Zsxq (unnoo/zsxq-skill, 304 stars) and Roadtrip Navigator (Waybox-AI/roadtrip-skill, 126 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Sales CRM Manager?

chendongqi (a GitHub user) maintains it in chendongqi/OPB-Skills, which has 126 GitHub stars. The repository holds 75 skills in this directory. The repository was last updated on February 11, 2026.

Source: chendongqi/OPB-Skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.