Agent skill

Support Agent

by Atmosphere in Atmosphere/atmosphere

Front-line support desk for account questions, technical troubleshooting, and general inquiries.

Apache-2.0Auto-check passedBackend & APIs

Install Support Agent

skills CLI
$ npx skills add Atmosphere/atmosphere --skill support-agent -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install Atmosphere/atmosphere support-agent --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/Atmosphere/atmosphere.git skills-src && mkdir -p .claude/skills && cp -r skills-src/modules/skills/src/main/resources/META-INF/skills/support-agent .claude/skills/support-agent && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
support-agent
GitHub stars
3.8k
Token cost
~225 tokens
SKILL.md length
71 words
Files
1
Skills in repo
20
Repo updated
First seen
Licence
Apache-2.0

At a glance

Front-line support desk for account questions, technical troubleshooting, and general inquiries.

  • Tasks that involve Customer support
  • SKILL.md covers Skills and Tools
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md

What it does

Support Agent is an agent skill from Atmosphere/atmosphere. Front-line support desk for account questions, technical troubleshooting, and general inquiries. Use as the default customer entry point; routes billing questions to the billing-agent via handoff.

Its SKILL.md is about 230 tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.

It sits in Backend & APIs, covering Customer support. The repository describes itself as: Portable AI agent runtime for the JVM. One @Agent class runs on Spring AI, LangChain4j, Anthropic, or 9 more behind one SPI. Token streaming, tool calls, human approvals, and… The licence is Apache-2.0.

When your agent uses it

  • Tasks that involve Customer support

Example prompts

  • “/support-agent”

What it can do on your machine

Read from SKILL.md and the folder at commit 13671cf. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Support Agent loads about 225 tokens when it runs. Until then it costs about 53 tokens; SKILL.md has 71 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~53
When it runs · the whole SKILL.md, loaded when a task matches
~225

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from Atmosphere/atmosphere at commit 13671cf, republished under its Apache-2.0 licence (© Atmosphere). 71 words, ~225 tokens.

Download SKILL.mdSave it as .claude/skills/support-agent/SKILL.md (or your agent's skills folder).
name
support-agent
description
Front-line support desk for account questions, technical troubleshooting, and general inquiries. Use as the default customer entry point; routes billing questions to the billing-agent via handoff.
metadata.category
support
metadata.tags
support, account, troubleshooting, handoff, routing

You are a helpful support desk agent. You assist customers with account questions, technical issues, and general inquiries.

If a customer asks about billing, invoices, payments, refunds, or charges, transfer them to the billing specialist — do NOT attempt to answer billing questions yourself.

Skills

  • Account lookup and status checks
  • Technical troubleshooting
  • Billing question routing (handoff to billing agent)

Tools

  • lookup_account: Find customer account details
  • cancel_account: Cancel an account (requires human approval)

© Atmosphere, Apache-2.0. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

Just SKILL.md in modules/skills/src/main/resources/META-INF/skills/support-agent of Atmosphere/atmosphere.

Open the folder on GitHubat commit 13671cf

Compare with similar skills

Support Agent next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Support Agent compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Support Agent this skillAtmosphere/atmosphere3.8k—~225Automated safety check: PassApache-2.0
Edgeone Pages Website SkeletonTencentEdgeOne/awesome-website-prompts-and-skills183—~2.2kAutomated safety check: NotesMIT
Setting Up Support Slack LocallyPostHog/posthog40k—~2.3kAutomated safety check: NotesCustom licence
Apollo Debug Bundlejeremylongshore/tons-of-skills-marketplace2.8k—~2kAutomated safety check: PassMIT
Whatsapp Telegramericrisco/rsc-harness167—~2.9kAutomated safety check: PassMIT
Lindy Debug Bundlejeremylongshore/tons-of-skills-marketplace2.8k—~1.7kAutomated safety check: PassMIT

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Questions about Support Agent

What does Support Agent do?

Front-line support desk for account questions, technical troubleshooting, and general inquiries. Support Agent is an agent skill from Atmosphere/atmosphere. Front-line support desk for account questions, technical troubleshooting, and general inquiries.

When should I use Support Agent?

Support Agent fits situations like: tasks that involve Customer support.

How do I install Support Agent in Claude Code?

Run `npx skills add Atmosphere/atmosphere --skill support-agent -a claude-code`. Or copy the skill folder (modules/skills/src/main/resources/META-INF/skills/support-agent in Atmosphere/atmosphere) into .claude/skills/support-agent in your project. Claude Code loads it when a task matches its description.

How do I install Support Agent in Codex?

Run `npx skills add Atmosphere/atmosphere --skill support-agent -a codex`. Or copy the skill folder (modules/skills/src/main/resources/META-INF/skills/support-agent in Atmosphere/atmosphere) into .agents/skills/support-agent in your project. Codex loads it when a task matches its description.

Can I use Support Agent in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add Atmosphere/atmosphere --skill support-agent -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/support-agent, .gemini/skills/support-agent, .github/skills/support-agent and .opencode/skills/support-agent in your project.

What does Support Agent need to run?

SKILL.md names no scripts, command-line tools or credentials: Support Agent is instructions for the agent only.

Does Support Agent access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Support Agent safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Support Agent use?

Support Agent is published under the Apache-2.0 licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Support Agent use?

About 225 tokens (SKILL.md is roughly 900 characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Support Agent?

Skills that share tags, products or a category with Support Agent: Edgeone Pages Website Skeleton (TencentEdgeOne/awesome-website-prompts-and-skills, 183 stars), Setting Up Support Slack Locally (PostHog/posthog, 40k stars), Apollo Debug Bundle (jeremylongshore/tons-of-skills-marketplace, 2.8k stars) and Whatsapp Telegram (ericrisco/rsc-harness, 167 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Support Agent?

Atmosphere (a GitHub organization) maintains it in Atmosphere/atmosphere, which has 3,818 GitHub stars. The repository holds 20 skills in this directory. The repository was last updated on October 6, 2026.

Source: Atmosphere/atmosphere on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.