Agent skill

Cs Chatbot Design

by asgard-ai-platform in asgard-ai-platform/skills

Design conversational AI chatbots including intent recognition, slot filling, dialogue flow, and response generation.

MITAuto-check passedSales & Support

Install Cs Chatbot Design

skills CLI
$ npx skills add asgard-ai-platform/skills --skill cs-chatbot-design -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install asgard-ai-platform/skills cs-chatbot-design --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/asgard-ai-platform/skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/cs-chatbot-design .claude/skills/cs-chatbot-design && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
cs-chatbot-design
GitHub stars
242
Token cost
~1.2k tokens
SKILL.md length
450 words
Files
3 (incl. references)
Skills in repo
207
Repo updated
First seen
Licence
MIT

At a glance

Design conversational AI chatbots including intent recognition, slot filling, dialogue flow, and response generation.

  • Works in 5 steps: Acknowledge first: "Got it, you want to… → Be concise: Answer the question, then… → Offer next steps: "Is there anything… → …
  • The user needs to build a chatbot
  • SKILL.md covers Framework, Output Format, Gotchas and References
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md

What it does

Cs Chatbot Design is an agent skill from asgard-ai-platform/skills. Design conversational AI chatbots including intent recognition, slot filling, dialogue flow, and response generation. Use this skill when the user needs to build a chatbot, design conversation flows, implement intent classification, or improve chatbot accuracy — even if they say 'build a chatbot', 'our bot doesn't understand users', 'design a FAQ bot', or 'improve our chatbot's responses'.

Its SKILL.md is about 1.2k tokens, which your agent loads only when the skill is triggered. The skill folder holds 4 other files, including reference files (for example `examples/sample_scenario.md` and `references/nlu-training.md`).

It sits in Sales & Support, covering Chatbots and conversational support and Help center and FAQ content. The repository describes itself as: 301 open-source coding agent skills across 22 domains — methodology, judgment & gotchas packaged as Claude Agent Skills for the Asgard AI Platform. The licence is MIT.

When your agent uses it

  • The user needs to build a chatbot
  • Design conversation flows
  • Implement intent classification
  • Improve chatbot accuracy — even if they say build a chatbot

Example prompts

  • “build a chatbot”
  • “our bot doesn”
  • “design a FAQ bot”
  • “/cs-chatbot-design”

Workflow steps

5 steps, taken from the first numbered list in SKILL.md.

  1. Acknowledge first: "Got it, you want to check your order status."
  2. Be concise: Answer the question, then stop. Don't add unnecessary information.
  3. Offer next steps: "Is there anything else I can help with?" or suggest related actions.
  4. Use quick replies/buttons: Reduce typing, guide the conversation.
  5. Personality: Define a consistent tone (friendly, professional, casual) and stick to it.

What it can do on your machine

Read from SKILL.md and the folder at commit 4e7f4f8. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md (its code samples are markdown).

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Cs Chatbot Design loads about 1.2k tokens when it runs, and up to ~4.5k if it reads all its reference files. Until then it costs about 103 tokens; SKILL.md has 450 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~103
When it runs · the whole SKILL.md, loaded when a task matches
~1.2k
With references · SKILL.md plus every file in references/, read only if the agent opens them
~4.5k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from asgard-ai-platform/skills at commit 4e7f4f8, republished under its MIT licence (© asgard-ai-platform). 450 words, ~1,246 tokens.

Download SKILL.mdSave it as .claude/skills/cs-chatbot-design/SKILL.md (or your agent's skills folder). This skill also uses 2 other files; get the full folder from GitHub.
name
cs-chatbot-design
description
Design conversational AI chatbots including intent recognition, slot filling, dialogue flow, and response generation. Use this skill when the user needs to build a chatbot, design conversation flows, implement intent classification, or improve chatbot accuracy — even if they say 'build a chatbot', 'our bot doesn't understand users', 'design a FAQ bot', or 'improve our chatbot's responses'.
metadata.category
WP-06 Agent通訊+客服
metadata.tags
chatbot, conversational-ai, nlu, dialogue

Chatbot Design

Framework

IRON LAW: Intent First, Response Second

A chatbot must UNDERSTAND what the user wants (intent) before crafting
a response. Building response templates without intent classification
produces a keyword-matching FAQ, not a chatbot.

Flow: User message → Intent classification → Slot extraction → Response
Core NLU Pipeline
StageWhat It DoesExample
Intent ClassificationIdentify what the user wants to do"What time do you close?" → intent: check_hours
Entity/Slot ExtractionExtract key information from the message"Book a table for 4 on Friday" → slots: {party_size: 4, date: Friday}
Dialogue ManagementDecide the next action (ask for missing info, confirm, execute)Missing slot time → ask "What time would you like?"
Response GenerationProduce the reply"I've booked a table for 4 on Friday at 7pm. See you then!"
Intent Design
  • Start with 10-15 core intents covering 80% of user queries
  • Each intent needs 10-20 training examples (varied phrasings)
  • Include a fallback intent for unrecognized inputs
  • Group related intents: order_status, order_cancel, order_modify under "Order Management"
Dialogue Flow Patterns
PatternWhen to UseExample
Single-turnSimple Q&A, no context needed"What are your hours?" → respond immediately
Multi-turn (slot filling)Need multiple pieces of info"Book a table" → ask party size → ask date → ask time → confirm
BranchingDifferent paths based on user's answer"Do you have an account?" → Yes: login flow / No: registration flow
ConfirmationBefore executing actions"I'll cancel order #12345. Is that correct?"
HandoffBot can't handle the request"Let me connect you with a human agent"
Response Design Principles
  1. Acknowledge first: "Got it, you want to check your order status."
  2. Be concise: Answer the question, then stop. Don't add unnecessary information.
  3. Offer next steps: "Is there anything else I can help with?" or suggest related actions.
  4. Use quick replies/buttons: Reduce typing, guide the conversation.
  5. Personality: Define a consistent tone (friendly, professional, casual) and stick to it.
Show full SKILL.md (181 more words)Show less
Metrics
MetricDefinitionTarget
Intent accuracy% correctly classified intents> 85%
Containment rate% resolved without human handoff> 60-70%
CSATCustomer satisfaction score> 4.0/5
Fallback rate% triggering fallback/unknown intent< 15%
Resolution timeAverage time to resolve< 2 minutes

Output Format

markdown
# Chatbot Design: {Use Case}

## Intent Catalog
| Intent | Description | Example Utterances | Priority |
|--------|-----------|-------------------|---------|
| {intent} | {what it means} | "{example 1}", "{example 2}" | H/M/L |

## Dialogue Flows
### {Flow Name}
1. User: {trigger utterance}
2. Bot: {response + slot question if needed}
3. User: {provides info}
4. Bot: {confirmation or action}

## Fallback Strategy
- After 1 miss: rephrase + suggest options
- After 2 misses: offer human handoff

## Metrics Targets
| Metric | Target |
|--------|--------|
| Intent accuracy | > {X%} |
| Containment | > {X%} |

Gotchas

  • Users don't follow your flow: People type in unexpected ways, change topics mid-conversation, and give incomplete information. Design for messiness, not just the happy path.
  • Fallback is your most important intent: A good fallback ("I'm not sure I understood. Did you mean X, Y, or Z?") is better than a bad guess.
  • LLM-powered bots still need guardrails: Using GPT/Claude for response generation? Add intent classification as a first layer to route and constrain, preventing hallucination and off-topic responses.
  • Test with real users, not team members: Your team knows how the bot works and phrases things "correctly." Real users don't. Test with 10+ real users before launch.
  • Conversation logs are gold: Review conversation logs weekly. Failed conversations reveal missing intents, confusing flows, and training data gaps.

References

  • For NLU training data best practices, see references/nlu-training.md
  • For LINE/Messenger platform integration, see the ecom-conversational skill

© asgard-ai-platform, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 2 other files (references) in cs-chatbot-design of asgard-ai-platform/skills.

  • SKILL.md
  • examples/sample_scenario.md
  • references/nlu-training.md

Open the folder on GitHubat commit 4e7f4f8

Compare with similar skills

Cs Chatbot Design next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Cs Chatbot Design compared with similar skills
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Yao Geo Intent Mineryaojingang/yao-geo-skills871—~500Automated safety check: PassMIT
Faq CollectorCherryHQ/cherry-studio53k—~154Automated safety check: PassAGPL-3.0

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Categories

Questions about Cs Chatbot Design

What does Cs Chatbot Design do?

Design conversational AI chatbots including intent recognition, slot filling, dialogue flow, and response generation. Cs Chatbot Design is an agent skill from asgard-ai-platform/skills. Design conversational AI chatbots including intent recognition, slot filling, dialogue flow, and response generation.

When should I use Cs Chatbot Design?

Cs Chatbot Design fits situations like: the user needs to build a chatbot; design conversation flows; implement intent classification; improve chatbot accuracy — even if they say build a chatbot.

How do I install Cs Chatbot Design in Claude Code?

Run `npx skills add asgard-ai-platform/skills --skill cs-chatbot-design -a claude-code`. Or copy the skill folder (cs-chatbot-design in asgard-ai-platform/skills) into .claude/skills/cs-chatbot-design in your project. Claude Code loads it when a task matches its description.

How do I install Cs Chatbot Design in Codex?

Run `npx skills add asgard-ai-platform/skills --skill cs-chatbot-design -a codex`. Or copy the skill folder (cs-chatbot-design in asgard-ai-platform/skills) into .agents/skills/cs-chatbot-design in your project. Codex loads it when a task matches its description.

Can I use Cs Chatbot Design in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add asgard-ai-platform/skills --skill cs-chatbot-design -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/cs-chatbot-design, .gemini/skills/cs-chatbot-design, .github/skills/cs-chatbot-design and .opencode/skills/cs-chatbot-design in your project.

What does Cs Chatbot Design need to run?

SKILL.md names no scripts, command-line tools or credentials: Cs Chatbot Design is instructions for the agent only.

Does Cs Chatbot Design access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Cs Chatbot Design safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Cs Chatbot Design use?

Cs Chatbot Design is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Cs Chatbot Design use?

About 1.2k tokens (SKILL.md is roughly 5k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 3.3k tokens, read only when the agent opens those files.

What are the alternatives to Cs Chatbot Design?

Skills that share tags, products or a category with Cs Chatbot Design: Brand Product Knowledge Builder (limecloud/lime, 1.5k stars), Slack (paperclipai/paperclip, 99k stars), Cc10x Guide (romiluz13/cc10x, 165 stars) and Yao Geo Intent Miner (yaojingang/yao-geo-skills, 871 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Cs Chatbot Design?

asgard-ai-platform (a GitHub organization) maintains it in asgard-ai-platform/skills, which has 242 GitHub stars. The repository holds 207 skills in this directory. The repository was last updated on June 6, 2026.

Source: asgard-ai-platform/skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.