Apply the Balanced Scorecard (BSC) framework to translate strategy into measurable objectives across Financial, Customer, Internal Process, and Learning & Growth perspectives.

MITAuto-check passedBusiness, Finance & HR

Install Biz Bsc

skills CLI
$ npx skills add asgard-ai-platform/skills --skill biz-bsc -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install asgard-ai-platform/skills biz-bsc --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/asgard-ai-platform/skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/biz-bsc .claude/skills/biz-bsc && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
biz-bsc
GitHub stars
242
Token cost
~1.8k tokens
SKILL.md length
587 words
Files
4 (incl. references)
Skills in repo
207
Repo updated
First seen
Licence
MIT

At a glance

Apply the Balanced Scorecard (BSC) framework to translate strategy into measurable objectives across Financial, Customer, Internal Process, and Learning & Growth perspectives.

  • Works in 4 steps: Clarify the Strategy → Define Objectives per Perspective → Build the Strategy Map → …
  • The user needs to set strategic KPIs
  • SKILL.md covers Overview, When to Use, Framework and Output Format, plus 3 more sections
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md

What it does

Biz Bsc is an agent skill from asgard-ai-platform/skills. Apply the Balanced Scorecard (BSC) framework to translate strategy into measurable objectives across Financial, Customer, Internal Process, and Learning & Growth perspectives. Use this skill when the user needs to set strategic KPIs, create a strategy map, align organizational goals, or connect daily operations to strategic vision — even if they say 'how do we measure strategy execution' or 'our KPIs feel disconnected'.

Its SKILL.md is about 1.8k tokens, which your agent loads only when the skill is triggered. The skill folder holds 5 other files, including reference files (for example `examples/sample_scenario.md`, `references/framework-comparison.md` and `references/strategy-maps.md`).

It sits in Business, Finance & HR, covering OKRs and executive reporting. The repository describes itself as: 301 open-source coding agent skills across 22 domains — methodology, judgment & gotchas packaged as Claude Agent Skills for the Asgard AI Platform. The licence is MIT.

When your agent uses it

  • The user needs to set strategic KPIs
  • Create a strategy map
  • Align organizational goals
  • Connect daily operations to strategic vision — even if they say how do we measure strategy execution

Example prompts

  • “how do we measure strategy execution”
  • “our KPIs feel disconnected”
  • “/biz-bsc”

Workflow steps

4 steps, taken from the step headings in SKILL.md.

  1. Clarify the Strategy
  2. Define Objectives per Perspective
  3. Build the Strategy Map
  4. Assign Measures, Targets, and Initiatives

What it can do on your machine

Read from SKILL.md and the folder at commit 4e7f4f8. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md (its code samples are markdown).

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Biz Bsc loads about 1.8k tokens when it runs, and up to ~8.5k if it reads all its reference files. Until then it costs about 108 tokens; SKILL.md has 587 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~108
When it runs · the whole SKILL.md, loaded when a task matches
~1.8k
With references · SKILL.md plus every file in references/, read only if the agent opens them
~8.5k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from asgard-ai-platform/skills at commit 4e7f4f8, republished under its MIT licence (© asgard-ai-platform). 587 words, ~1,835 tokens.

Download SKILL.mdSave it as .claude/skills/biz-bsc/SKILL.md (or your agent's skills folder). This skill also uses 3 other files; get the full folder from GitHub.
name
biz-bsc
description
Apply the Balanced Scorecard (BSC) framework to translate strategy into measurable objectives across Financial, Customer, Internal Process, and Learning & Growth perspectives. Use this skill when the user needs to set strategic KPIs, create a strategy map, align organizational goals, or connect daily operations to strategic vision — even if they say 'how do we measure strategy execution' or 'our KPIs feel disconnected'.
metadata.category
WP-13 商學院—策略
metadata.tags
business-strategy, balanced-scorecard, performance-management

Balanced Scorecard (BSC)

Overview

The Balanced Scorecard translates strategy into objectives and measures across four perspectives, creating a cause-and-effect chain: Learning & Growth → Internal Processes → Customer → Financial. It answers "are we executing our strategy?" not just "are we profitable?"

When to Use

Trigger conditions:

  • User needs to define strategic KPIs beyond financial metrics
  • User wants to connect operational activities to strategic goals
  • User building a strategy map or performance dashboard
  • User says "our KPIs don't reflect our strategy" or "how do we measure execution"

When NOT to use:

  • For one-time strategic analysis → use SWOT or Porter's
  • For project-level OKRs → use OKR framework
  • When only financial performance matters (rare)

Framework

IRON LAW: Four Perspectives, Causally Linked

The BSC is NOT four independent lists of KPIs. The four perspectives form
a CAUSAL CHAIN:

  Learning & Growth → Internal Processes → Customer → Financial

Investing in employee skills (L&G) improves process quality (Internal),
which increases customer satisfaction (Customer), which drives revenue (Financial).

If your BSC has no causal links between perspectives, it's just a KPI dump,
not a Balanced Scorecard.
IRON LAW: Each Objective Gets a Measure, Target, and Initiative

An objective without a measure is a wish.
A measure without a target is a statistic.
A target without an initiative is a hope.

Every BSC objective MUST have all three: measure (how to track), target
(what success looks like), and initiative (what action drives it).
Step 1: Clarify the Strategy

Before building the BSC, state the strategy in one sentence:

  • "Grow through customer intimacy" (relationship-driven)
  • "Win through operational excellence" (efficiency-driven)
  • "Lead through product innovation" (differentiation-driven)

The strategy determines which objectives dominate each perspective.

Step 2: Define Objectives per Perspective

Financial (lagging indicators — outcomes):

  • Revenue growth, profitability, cost efficiency, ROI, cash flow
  • Question: "What financial results must we deliver to satisfy stakeholders?"

Customer (leading indicators for financial):

  • Customer satisfaction, retention, acquisition, market share, NPS
  • Question: "What must we deliver to customers to achieve financial goals?"

Internal Processes (leading indicators for customer):

  • Process efficiency, quality, cycle time, innovation pipeline
  • Question: "What processes must we excel at to satisfy customers?"

Learning & Growth (foundation — enablers):

  • Employee skills, culture, technology infrastructure, knowledge management
  • Question: "What capabilities must we build to improve our processes?"
Step 3: Build the Strategy Map

Draw cause-and-effect arrows linking objectives across perspectives:

[L&G] Train sales team on consultative selling
  ↓
[Internal] Reduce sales cycle from 60 to 30 days
  ↓
[Customer] Increase customer satisfaction score to 4.5/5
  ↓
[Financial] Grow revenue 20% YoY

Every objective should connect to at least one objective in another perspective. Orphan objectives indicate a gap in strategic logic.

Step 4: Assign Measures, Targets, and Initiatives

For each objective, define:

  • Measure: Specific metric (quantitative preferred)
  • Target: Concrete threshold with timeframe
  • Initiative: Action or project that drives the metric

Output Format

markdown
# Balanced Scorecard: {Organization}

## Strategy Statement
{One-sentence strategy}

## Strategy Map

{L&G objectives} → {Internal Process objectives} → {Customer objectives} → {Financial objectives}

## Scorecard

### Financial Perspective
| Objective | Measure | Target | Initiative |
|-----------|---------|--------|-----------|
| {objective} | {metric} | {value by when} | {action} |

### Customer Perspective
| Objective | Measure | Target | Initiative |
|-----------|---------|--------|-----------|
| {objective} | {metric} | {value by when} | {action} |

### Internal Process Perspective
| Objective | Measure | Target | Initiative |
|-----------|---------|--------|-----------|
| {objective} | {metric} | {value by when} | {action} |

### Learning & Growth Perspective
| Objective | Measure | Target | Initiative |
|-----------|---------|--------|-----------|
| {objective} | {metric} | {value by when} | {action} |

## Causal Chain Validation
{Explain how L&G → Internal → Customer → Financial links work}

Examples

Correct Application

Scenario: BSC for a B2B SaaS company with strategy: "Grow through product-led growth"

PerspectiveObjectiveMeasureTargetInitiative
FinancialIncrease ARRAnnual Recurring Revenue$10M by Q4Expand pricing tiers
CustomerImprove retentionNet Revenue Retention>110%Launch customer success program
InternalAccelerate feature deliveryRelease cycle time2 weeks (from 6)Adopt CI/CD pipeline
L&GBuild product analytics capability% team trained on Mixpanel100% by Q2Product analytics bootcamp

Causal chain: Analytics training (L&G) → faster, data-driven releases (Internal) → higher retention from better product (Customer) → ARR growth (Financial) ✓

Show full SKILL.md (191 more words)Show less
Incorrect Application

What went wrong:

  • Listed 15 KPIs with no causal links → KPI dump, not a BSC. Violates Iron Law: perspectives must be causally linked.
  • Financial: "Revenue $10M" with no measure, target timeframe, or initiative → Violates Iron Law: need measure + target + initiative.

Gotchas

  • Too many objectives: 3-5 per perspective is ideal. More than 5 loses focus. The BSC is about strategic priorities, not a comprehensive KPI list.
  • All lagging indicators: If every measure is a lagging indicator (revenue, satisfaction score), you can't manage proactively. Balance with leading indicators (training hours, pipeline quality).
  • L&G as an afterthought: Teams fill Financial and Customer easily but struggle with L&G. This perspective is the foundation — skip it and the whole chain breaks.
  • Cascading confusion: A corporate BSC and a department BSC should be linked but not identical. Department objectives should contribute to corporate objectives, not copy them.
  • BSC ≠ OKR: BSC is a strategic management system (4 perspectives, causal links, strategy map). OKR is a goal-setting framework (objectives + key results). They can coexist but serve different purposes.

References

  • For Strategy Map templates and examples, see references/strategy-maps.md
  • For comparison with OKR and other performance frameworks, see references/framework-comparison.md

© asgard-ai-platform, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 3 other files (references) in biz-bsc of asgard-ai-platform/skills.

  • SKILL.md
  • examples/sample_scenario.md
  • references/framework-comparison.md
  • references/strategy-maps.md

Open the folder on GitHubat commit 4e7f4f8

Compare with similar skills

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Questions about Biz Bsc

What does Biz Bsc do?

Apply the Balanced Scorecard (BSC) framework to translate strategy into measurable objectives across Financial, Customer, Internal Process, and Learning & Growth perspectives. Biz Bsc is an agent skill from asgard-ai-platform/skills. Apply the Balanced Scorecard (BSC) framework to translate strategy into measurable objectives across Financial, Customer, Internal Process, and Learning & Growth perspectives.

When should I use Biz Bsc?

Biz Bsc fits situations like: the user needs to set strategic KPIs; create a strategy map; align organizational goals; connect daily operations to strategic vision — even if they say how do we measure strategy execution.

How do I install Biz Bsc in Claude Code?

Run `npx skills add asgard-ai-platform/skills --skill biz-bsc -a claude-code`. Or copy the skill folder (biz-bsc in asgard-ai-platform/skills) into .claude/skills/biz-bsc in your project. Claude Code loads it when a task matches its description.

How do I install Biz Bsc in Codex?

Run `npx skills add asgard-ai-platform/skills --skill biz-bsc -a codex`. Or copy the skill folder (biz-bsc in asgard-ai-platform/skills) into .agents/skills/biz-bsc in your project. Codex loads it when a task matches its description.

Can I use Biz Bsc in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add asgard-ai-platform/skills --skill biz-bsc -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/biz-bsc, .gemini/skills/biz-bsc, .github/skills/biz-bsc and .opencode/skills/biz-bsc in your project.

What does Biz Bsc need to run?

SKILL.md names no scripts, command-line tools or credentials: Biz Bsc is instructions for the agent only.

Does Biz Bsc access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Biz Bsc safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Biz Bsc use?

Biz Bsc is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Biz Bsc use?

About 1.8k tokens (SKILL.md is roughly 7.3k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 6.7k tokens, read only when the agent opens those files.

What are the alternatives to Biz Bsc?

Skills that share tags, products or a category with Biz Bsc: Pine Backtester (TradersPost/pinescript-agents, 170 stars), Analytics Strategy (rampstackco/claude-skills, 945 stars), Onboarding Planner (bpinheiroms/dotfiles, 108 stars) and Replit Deck (sanqiufong/slides-from-anything, 132 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Biz Bsc?

asgard-ai-platform (a GitHub organization) maintains it in asgard-ai-platform/skills, which has 242 GitHub stars. The repository holds 207 skills in this directory. The repository was last updated on June 6, 2026.

Source: asgard-ai-platform/skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.