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Salesforce · Incident response

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1

Orchestrator for Incident Management setup in Service Cloud ITSM: presents the features, tracks progress, and configures each — SLA & Milestones, Priority Matrix, Incident preferences, Major…

forcedotcom/sf-skills1.1k—~4.2kAutomated safety check: PassApache-2.0yesterday
2

Orchestrator for setting up Agentforce in Salesforce Service Cloud ITSM — Agentforce Studio enablement, the IT Service Fulfiller agent, the IT Service Employee agent, specialized employee agents…

forcedotcom/sf-skills1.1k—~5.5kAutomated safety check: NotesApache-2.0yesterday
3

End-to-end Incident SLA setup for Service Cloud ITSM — the policy's Business Hours (reuse a named schedule, or create one from described hours or a time zone), MilestoneTypes, an Incident-scoped SLA…

forcedotcom/sf-skills1.1k—~5kAutomated safety check: PassApache-2.0yesterday
4

Run evidence-led Salesforce integration incident response from detection through containment, recovery, reconciliation, and prevention.

jeremylongshore/tons-of-skills-marketplace2.8k—~1.1kAutomated safety check: PassMITyesterday
5

Reads and toggles the master Incident Management setting on a Salesforce ITSM org — the org-level switch that turns Incident Management on or off.

forcedotcom/sf-skills1.1k—~3.7kAutomated safety check: PassApache-2.0yesterday
6

Top-level orchestrator for setting up IT Service Management (ITSM) in Salesforce Service Cloud.

forcedotcom/sf-skills1.1k—~3.2kAutomated safety check: PassApache-2.0yesterday
7

Configures the Incident Priority Matrix for Salesforce ITSM through the sf CLI — enabling or disabling the matrix, shaping the Impact x Urgency grid that derives Priority on Incident records…

forcedotcom/sf-skills1.1k—~5.7kAutomated safety check: NotesApache-2.0yesterday