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Sales & Support · Microsoft Teams · forcedotcom/sf-skills

8 skills found.
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1

Configure the "Set Up Self Service for Employees on Slack" / "Slack for Employee Service" checklist for Employee Service (ITSM) on Slack — the employee side, covering the Slack for Employee Service…

forcedotcom/sf-skills1.1k—~5.9kAutomated safety check: NotesApache-2.0yesterday
2

Top-level interactive coordinator for Employee Service (ITSM) channel setup.

forcedotcom/sf-skills1.1k—~3.2kAutomated safety check: PassApache-2.0yesterday
3

Enable Swarming for Employee Service (ITSM) in Salesforce — the Salesforce Go feature service-cloud-swarming that lets IT Desk agents pull in subject-matter experts to collaboratively resolve…

forcedotcom/sf-skills1.1k—~2.6kAutomated safety check: PassApache-2.0yesterday
4

Configure the embedded Agentforce Employee Agent so it replies inside the Microsoft Teams ITSM custom client ('Salesforce Employee Assist' / 'Ask AI Agent').

forcedotcom/sf-skills1.1k—~2.8kAutomated safety check: PassApache-2.0yesterday
5

Configure the "Set Up Salesforce IT Desk" checklist for Microsoft Teams Employee Service (ITSM) — the fulfiller/agent side, covering app enablement, marketplace install guidance, user access…

forcedotcom/sf-skills1.1k—~3.8kAutomated safety check: PassApache-2.0yesterday
6

Configure the "Set Up Salesforce IT Service" checklist for Microsoft Teams Employee Service (ITSM) — the employee side, covering app enablement, marketplace install guidance, user access assignment…

forcedotcom/sf-skills1.1k—~6kAutomated safety check: PassApache-2.0yesterday
7

Top-level orchestrator for setting up IT Service Management (ITSM) in Salesforce Service Cloud.

forcedotcom/sf-skills1.1k—~3.2kAutomated safety check: PassApache-2.0yesterday
8

End-to-end autopilot orchestrator for setting up Microsoft Teams integration in Salesforce Service Cloud ITSM — runs the whole flow (enable the Teams for Employee Service Go feature, register the…

forcedotcom/sf-skills1.1k—~3.1kAutomated safety check: PassApache-2.0yesterday